Hi, I’m
Jayla Grover
It is never too late to be what you might have been.
George Eliot
Summary
Goal-oriented individual versed in greeting highvolumes of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level psychology position. Ready to help team achieve company goals.
Overview
2
years of professional experience
Work History
Hampton Inn By Hilton
Breakfast Attendant
05.2022 - Current
Job overview
- Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check-out times.
- Improved guest comfort and satisfaction through personalized service and support.
- Resolved guest concerns quickly regarding food selection, beverage availability, and freshness.
Hampton Inn By Hilton
Front Desk Associate
05.2022 - 06.2022
Job overview
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
DSW Shoe Warehouse
Sales Associate
05.2021 - 07.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Valdosta State UniversityValdosta, GA
Bachelor of Science from Psychology
University Overview
- [3.25] GPA
- [VSU Sistas] Member
- [Minorities in Nursing] Member
Kennesaw State UniversityKennesaw, GA
Bachelor of Science from Psychology
05.2025
University Overview
- Autistic Artistry Club Member
Skills
- Project Requirements
- Billing and Payment Processing
- Stocking
- Reading Comprehension
- Active Listening
- Greeting Guests
- Guest Assistance
- Critical Thinking
- Guest Satisfaction
- Creative Solutions
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Breakfast Attendant
Hampton Inn By Hilton
05.2022 - Current
Front Desk Associate
Hampton Inn By Hilton
05.2022 - 06.2022
Sales Associate
DSW Shoe Warehouse
05.2021 - 07.2021
Valdosta State University
Bachelor of Science from Psychology
Kennesaw State University
Bachelor of Science from Psychology
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