Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Jayla Hardwick

Jacksonville,FL

Summary

Service-oriented pharmacy technician with a strong background in retail pharmacy operations, inventory management, and patient interaction. Seeking to leverage my skills in a dynamic pharmacy environment to contribute to efficient healthcare delivery and patient satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
03.2023 - 11.2024
  • Provided support in assembling, labeling, and distributing medications to patients and healthcare providers
  • Maintained pharmacy inventory by placing orders, managing receipts, and ensuring medication availability
  • Adhered to infection control and safety policies while maintaining a clean and organized pharmacy
  • Assisted with administrative tasks, including maintaining records, generating revenue reports, and filing prescriptions
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly
  • Contributed to team success through collaboration and completion of assigned tasks

Registered Pharmacy Technician

Walgreens
06.2020 - 03.2023
  • Utilized pharmacy systems to input patient and drug information and assist in filling prescriptions
  • Managed sales on assigned cash registers, processed manual claims for third-party programs, and handled customer inquiries via phone
  • Supported inventory management by ordering, receiving, and stocking pharmaceutical supplies
  • Ensured cleanliness, organization, and compliance with pharmacy protocols
  • Assisted pharmacists with workflow and clinical services, including collecting and labeling patient samples

Customer Service Cashier

Party City
07.2018 - 12.2019
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Bachelor of Science - Biology

Florida State College at Jacksonville
08.2025

Terry Parker High School
7301 Parker School Rd
06.2021

Skills

  • Pharmacy systems and software proficiency
  • Inventory management
  • Excellent communication and active listening
  • Attention to detail and organizational skills
  • Customer service and conflict resolution

References

  • Gregory Holte, Walgreens General Manager, (832) 633-5062
  • Murad Coler, CVS Pharmacy Manager, (904) 781-0738

Certification

Register Pharmacy Technician license

Timeline

Pharmacy Technician

CVS Pharmacy
03.2023 - 11.2024

Registered Pharmacy Technician

Walgreens
06.2020 - 03.2023

Customer Service Cashier

Party City
07.2018 - 12.2019

Bachelor of Science - Biology

Florida State College at Jacksonville

Terry Parker High School
Jayla Hardwick