Jayla Jordan
Gary ,IN
Summary
Talented Individual with expert team leadership, planning and organizational skills built during my career. Smoothly equips employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
School Social Work Intern
Thea Bowman Leadership Academy
01.2024 - Current
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Maintained detailed records of case management activities, ensuring compliance with legal requirements and professional standards.
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Developed education and social programs to provide clients with knowledge and skills for healthy, productive lives.
Sales Associate
Walgreen's Drug Store
07.2023 - Current
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Prepared merchandise for sales floor by pricing or tagging.
Manager
Taco Bell
09.2019 - 06.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cross-trained existing employees to maximize team agility and performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Floor Associate
Burlington
01.2021 - 05.2021
- Supported loss prevention initiatives through diligent monitoring of potential theft situations and adhering to company policies regarding security measures.
- Answered questions about store policies and addressed customer concerns.
- Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
No Degree - Social Work
Purdue University Calumet
Hammond, IN05.2026
High School Diploma -
Thea Bowman Leadership Academy
3401 W 5th Ave, Gary, In 4640406.2021
Skills
- Friendly and Helpful
- Inventory Control
- Listening Skills
- Conflict Resolution
- Register Opening and Closing
- Excellent people skills
- Problem-Solving
- Building Customer Loyalty
- Goal-Driven
- Problem-solving skills
- Decision-Making
Languages
American Sign Language
Limited Working
Timeline
School Social Work Intern
Thea Bowman Leadership Academy
01.2024 - Current
Sales Associate
Walgreen's Drug Store
07.2023 - Current
Floor Associate
Burlington
01.2021 - 05.2021
Manager
Taco Bell
09.2019 - 06.2023
No Degree - Social Work
Purdue University Calumet
High School Diploma -
Thea Bowman Leadership Academy
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