Jayla Keith
Atlanta,GA
Summary
Detail-oriented professional with a strong background in sales and customer service. Demonstrated ability to assist customers with automotive parts and retail transactions while maintaining a focus on satisfaction. Committed to ensuring safety and security in diverse environments, with proven experience in team collaboration and effective communication.
Overview
1
1
Certification
Work History
Sales Parts Expert Associate
AutoZone
- Assisted customers in identifying and selecting automotive parts.
- Maintained up-to-date knowledge on vehicle issues and parts availability.
- Specialized in battery sales and recommendations for various vehicle models.
- Provided exceptional customer service to enhance customer satisfaction.
- Collaborated with team members to ensure efficient store operations.
Customer Service Cashier
Publix
August 2023 - August 2024
- Assisted customers with both in-store and online orders, ensuring a seamless shopping experience.
- Provided knowledgeable product recommendations based on personal use and customer feedback.
- Facilitated efficient returns and exchanges, maintaining customer satisfaction and loyalty.
- Resolved customer inquiries and issues with professionalism and attention to detail.
- Contributed to a positive store environment, supporting team efforts and enhancing customer interactions.
Unarmed Security Officer
Savannah State University Police
- Monitored campus premises to ensure safety and security of students and staff.
- Verified identification for students and visitors, ensuring compliance with campus policies.
- Assisted students during medical emergencies, providing first aid and coordinating with medical personnel.
- Maintained accurate records of visitors and incidents occurring on campus.
- Conducted regular patrols of campus grounds to deter potential security threats.
Education
No Degree -
Morris Brown College
Atlanta, GAHigh School Diploma -
Lovejoy Highschool
Hampton, GA05.2024
Skills
- Customer service
- Sales support
- Product recommendations
- Conflict resolution
- Inventory management
- Safety monitoring
- Team collaboration
- Record keeping
- First aid assistance
- Patrol operations
Certification
CPR/First aid Certified
Timeline
Sales Parts Expert Associate
AutoZone
Customer Service Cashier
Publix
August 2023 - August 2024
Unarmed Security Officer
Savannah State University Police
No Degree -
Morris Brown College
High School Diploma -
Lovejoy Highschool