Jayla Looper
McCordsville,IN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Davita, Inc & American Renal Associates
11.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Setting up dialysis machine
- Needle sticking
- Catheter care
- Performing dialysis treatment
Patient Care Technician
Community Health Network
06.2024 - 11.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Patient Service Representative
Community Health Network Gastroenterology
07.2023 - 06.2024
- Checking in patients for their appointments
- Checking patients out of their appointments
- Scheduling colonoscopies/ office visits
- Answering phone calls/ returning voicemails
- Entering in paper referrals
Patient Scheduler
Indiana University Health Central Indiana Cancer Center
08.2019 - 07.2023
- Scheduling patients doctors appointments, chemo, lab work and imaging tests, etc., answering phone calls and checking voicemails, working closely with nurses and doctors to take care of patients needs, contacting patient and going over appointment options, if customer does not show up to appointment follow up with the patient
Mobile Associate
T-mobile
08.2018 - 08.2019
- Having a responsibility to provide a great customer experience in assisting new and existing customers and T-mobile new plans, deal, and promotions, assist with billing, and help assist customers with service and phone issues, answering phones, and answering any questions or concerns a customer has
Customer Service/Cashier/Sales Associate
KROGER
02.2017 - 06.2018
- Assisting customers on the departments food product, answering any questions or concerns the customer has, answering phone calls, and also ringing customers up at the register
Sales Associate Cashier
JCPENNEY
06.2015 - 01.2016
- Making sure customers are taken care of properly, greeting customers, checking out customers at the registers, making sure clothes are folded neatly on tables, and also making sure dressing rooms are cleared out
Education
Undergraduate Is AS Health Science (Pre-Nursing) - Nursing
South College
Indianapolis, INHIGH SCHOOL DIPLOMA -
MT. VERNON HIGH SCHOOL
05.2017
Skills
- CUSTOMER SERVICE
- PUNCTUAL
- Medical Scheduling
- Epic
- Medical Office Experience
- Medical administrative support
- Customer service
- Phone etiquette
- Communication skills
- Administrative experience
- Cash register
- Verbal Communication
- Organized
- Honest
- Reliable
- Excellent Customer Service
- Team-player
- Multi-tasking
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Patient Care Technician
Davita, Inc & American Renal Associates
11.2024 - Current
Patient Care Technician
Community Health Network
06.2024 - 11.2024
Patient Service Representative
Community Health Network Gastroenterology
07.2023 - 06.2024
Patient Scheduler
Indiana University Health Central Indiana Cancer Center
08.2019 - 07.2023
Mobile Associate
T-mobile
08.2018 - 08.2019
Customer Service/Cashier/Sales Associate
KROGER
02.2017 - 06.2018
Sales Associate Cashier
JCPENNEY
06.2015 - 01.2016
HIGH SCHOOL DIPLOMA -
MT. VERNON HIGH SCHOOL
Undergraduate Is AS Health Science (Pre-Nursing) - Nursing
South College
Similar Profiles
Nereyda ZacariasNereyda Zacarias
Patient Care Technician at Davita Inc. & American Renal AssociatesPatient Care Technician at Davita Inc. & American Renal Associates
Tessa MillerTessa Miller
Patient Care Technician at Davita, Inc & American Renal AssociatesPatient Care Technician at Davita, Inc & American Renal Associates
CHARA WINCKLERCHARA WINCKLER
LPN Dialysis at Davita, Inc & American Renal AssociatesLPN Dialysis at Davita, Inc & American Renal Associates