Jayla Osorio
‘Aiea,HI
Summary
I am a 19 year old High school graduate, currently in college part time. I’m eager to work with a team work focused position. I’m able to work a flexible schedule Monday- Sunday, My many skills that I have consists of good communication, dedication, quick problem-solving abilities , organizational Know-how, and Honesty. Capable to multitask and prioritize in a fast paced environment.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Shift Lead Manager
Crocs
Honolulu, Hawaii
02.2025 - Current
- Supervised daily operations to ensure team efficiency and customer satisfaction.
- Trained staff on product knowledge and customer service techniques.
- Assisted in scheduling shifts to meet staffing needs during peak hours.
- Coordinated merchandising efforts to maintain appealing store displays.
Cashier
Roots & Greens
Honolulu, Hawaii
01.2025 - 07.2025
- Processed customer transactions efficiently and accurately.
- Maintained clean and organized checkout area to ensure customer satisfaction.
- Assisted customers with product inquiries and provided recommendations.
Assistant Manager
The Habit Burger Grill
Fontana, California
10.2023 - 09.2024
- Monitored inventory levels to facilitate timely ordering and reduce waste.
- Resolved customer complaints promptly to enhance overall dining experience.
- Conducted staff performance evaluations to support team development and improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Implemented food safety protocols to ensure compliance with health regulations.
Education
Bachelor of Science - Nursing
Kapiolani Community College
Honolulu, HI 08.2025 - 11.2025
Milor High School
Rialto, CASkills
- Effective communication
- Team collaboration
- Time management
- Customer service
- Conflict resolution
- Training and development
- Policy enforcement
- Employee training
- Motivation techniques
- Shift leadership
- Team building
Languages
Spanish
Native/ Bilingual
Timeline
Bachelor of Science - Nursing
Kapiolani Community College
08.2025 - 11.2025
Shift Lead Manager
Crocs
02.2025 - Current
Cashier
Roots & Greens
01.2025 - 07.2025
Assistant Manager
The Habit Burger Grill
10.2023 - 09.2024
Milor High School