Jayla Ramirez
Austin,TX
Summary
Motivated individual committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Team Crew Member
Taco Bell
12.2022 - Current
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Greeted customers at drive-thru and took food orders.
- Cleaned front and back areas of restaurant according to strict company standards.
- Monitored all areas for security issues, trash problems and cleaning needs.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Recorded orders by answering customer questions and entering requests in system.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Crew Member
Popeyes Chicken
11.2022 - 11.2022
- Greeted customers at drive-thru and took food orders.
- Cleaned front and back areas of restaurant according to strict company standards.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Used proper techniques to prepare food and ingredients.
- Recorded orders by answering customer questions and entering requests in system.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Maintained productive, efficient approach to all tasks.
Restaurant Busser
Hays City Store
09.2021 - 09.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Emptied on-site trash receptacles into dumpsters and large waste receptacles.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Reset and cleaned tables quickly to prepare for new customers.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
- Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
Education
High School Diploma -
Jack C Hays High School
Buda, TX05.2025
Skills
- Accurate money handling
- Customer Relations
- Safe Food Handling
- Food Safety
- Strong Work Ethic
- Opening and closing procedures
- Customer service expertise
- Cleaning
- Customer Service
- Cash Handling
- Workplace Safety
- Restaurant Operations
- Equipment Operation
- Teamwork and Collaboration
- Organizing Work Stations
- Order Preparation
- Following Instructions
- Facility Cleaning
- Problem-Solving
- Positive Attitude
- Attention to Detail
- Lift 20 pounds
- Safety understanding
- Area and Facility Cleaning
Timeline
Team Crew Member
Taco Bell
12.2022 - Current
Team Crew Member
Popeyes Chicken
11.2022 - 11.2022
Restaurant Busser
Hays City Store
09.2021 - 09.2022
High School Diploma -
Jack C Hays High School
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