Jayla Sager
Laplace,LA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Experienced in fast-paced environments and adaptable to last-minute changes for exceptional work quality.
Overview
3
3
years of professional experience
Work History
Barista
Essential Nutrition
Destrehan, LA
02.2023 - Current
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Created promotional displays for advertising special events or promotions at the cafe.
- Stocked shelves with ingredients needed to make drinks.
- Developed creative recipes for signature teas or blended drinks unique to the business.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked customer service stations with paper products or beverage preparation items.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Described menu items to customers and suggested products based on stated preferences.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Maintained calm demeanor during high-volume periods and special events.
- Gave samples of popular tea blends to create sales opportunities.
Shift Leader
Jersey Mike's Subs
Fredericksburg, VA
04.2021 - 12.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Adhered to all health code regulations while preparing food items for customers.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Evaluated employee performance, delivering individualized feedback and praise.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Massaponax High School
Fredericksburg, VA06-2018
Skills
- Team Player
- Friendly and outgoing
- Professional Demeanor
- Speedy and efficient
- Performance Improvement
- Graphic Design
Timeline
Barista
Essential Nutrition
02.2023 - Current
Shift Leader
Jersey Mike's Subs
04.2021 - 12.2022
High School Diploma -
Massaponax High School
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