Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Jayla Sharpe

San Diego,CA

Summary

Dynamic sales professional with a proven track record at Macy's Department Store, excelling in customer service and problem-solving. Recognized for building strong customer relationships and enhancing store performance through teamwork. Skilled in cash handling and adept at managing high-pressure situations, consistently delivering exceptional service and fostering customer loyalty.

Overview

4
4
years of professional experience

Work History

Sales Associate

Macys Department Store
11.2021 - Current


Built strong relationships with regular customers, providing personalized service and product recommendations in both the children’s and juniors departments.

Coordinated in-store children’s events during promotions and seasonal sales, boosting customer engagement and sales.

Managed stockroom operations, including inventory control, organization, and restocking of merchandise.

Collaborated with colleagues to maintain store presentation, meet sales goals, and ensure customer satisfaction.

Cashier

Wingstop
11.2022 - 08.2023

Delivered excellent customer service in a fast-paced environment, ensuring accurate orders and guest satisfaction.

Operated cash register, processed transactions, and handled money responsibly.

Worked collaboratively with team members to maintain smooth operations and meet customer demands.

Managed food prep and maintained cleanliness and organization of work areas.

Sales Ambassador

SeaWorld Adventure Park
11.2021 - 08.2022

Provided excellent customer service in fast-paced environments, demonstrating strong communication and problem-solving skills.

Promoted to Sales Ambassador, overseeing guest interactions, managing transactions, and assisting with staff training.

Developed strong multitasking and teamwork abilities while creating a positive, welcoming atmosphere for diverse guests.

Culinary Worker

SeaWorld Adventure Park
05.2021 - 11.2021
  • Operated kitchen utensils and equipment to prepare soups, salads and desserts.


  • Organized foods in sanitary storage areas and monitored proper temperature to prevent spoilage.
  • Maintained a clean and organized workspace, adhering to strict health department guidelines and ensuring a safe working environment for staff.
  • Completed workstation set up and break down and disposed of leftover food adhering to policy and standards.


Education

High School Diploma -

San Diego High School
San Diego, CA
06-2022

Skills

  • Customer service & empathy
  • Teamwork and collaboration
  • Time management & multitasking
  • Problem-solving & Adaptability
  • Attention to detail
  • Technology proficiency
  • Patience & classroom management
  • organizational skills
  • communication skills

Timeline

Cashier

Wingstop
11.2022 - 08.2023

Sales Associate

Macys Department Store
11.2021 - Current

Sales Ambassador

SeaWorld Adventure Park
11.2021 - 08.2022

Culinary Worker

SeaWorld Adventure Park
05.2021 - 11.2021

High School Diploma -

San Diego High School
Jayla Sharpe