Jayla Shelton
Richmond,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Paint Technician
Sherwin Williams Co
Richmond , VA
09.2023 - Current
- Mixed paint to desired color and texture using various tools and techniques.
- Utilized air brushes, rollers and other painting equipment to apply paint evenly on surfaces.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Office Manager/Student Teacher
True Blackbelt Martial Arts
Richmond, VA
08.2021 - 10.2023
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Reviewed files and records to obtain information and respond to requests.
- Developed and implemented lesson plans based on curriculum objectives.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Provided individualized instruction to meet the needs of all students.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
General Service Assistant
European Wax Center
Richmond, VA
08.2020 - 07.2021
- Performed data entry tasks into computer system to maintain accurate records.
- Organized meetings and events including scheduling appointments, reserving conference rooms.
- Ensured compliance with health and safety regulations within the workplace environment.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Science - Psychology
Norhtern Virginia Community College
Woodbridge, VA06-2023
Skills
- Problem-solving abilities
- Prioritization
- Adaptive team player
- Service Upselling
- Quality Control
- High-energy attitude
Languages
Spanish
Limited
Certification
- CPR/ First Aid Certified
References
References available upon request.
Timeline
Paint Technician
Sherwin Williams Co
09.2023 - Current
Office Manager/Student Teacher
True Blackbelt Martial Arts
08.2021 - 10.2023
General Service Assistant
European Wax Center
08.2020 - 07.2021
Associate of Science - Psychology
Norhtern Virginia Community College