Jayla Small
Douglasville,GA
Summary
Constantly changing, productive, and knowledgeable with Publix experience, who is particularly good at chopping meat and providing excellent customer service. Demonstrates the ability to improve client satisfaction through flexibility and efficient communication. Recognized for upholding superior product quality, creating eye-catching displays, encouraging teamwork, and ensuring.
Overview
3
3
years of professional experience
Work History
Apprentice Meat Cutter
Publix
Douglasville, GA
06.2022 - 03.2025
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Increased productivity by effectively prioritizing tasks during peak hours or periods of limited staffing resources.
- Enhanced customer satisfaction by providing accurate meat cutting and portioning services.
- Demonstrated versatility in cutting methods, adapting to various cuts of meats as needed for custom orders.
- Supported merchandising efforts by creating visually appealing displays that showcased the variety and quality of available meats, enticing customers to make a purchase.
- Contributed positively to the store''s reputation by consistently delivering top-quality cuts of meats that met or exceeded customer expectations.
- Implemented proper waste disposal practices, minimizing environmental impact and reducing overall waste costs.
- Maintained a clean and sanitary work environment to ensure compliance with food safety regulations.
- Stocked, rotated and priced merchandise to meet store standards.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
Customer Service Cashier
Publix
Douglasville, GA
12.2021 - 06.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
Douglas County High School
Douglasville, GA05.2023
Skills
- Customer service
- Fast and efficient
- Team building
- Adaptability and flexibility
- Effective communication
- Team collaboration
- Organizational skills
- Active listening
Timeline
Apprentice Meat Cutter
Publix
06.2022 - 03.2025
Customer Service Cashier
Publix
12.2021 - 06.2022
Douglas County High School