Summary
Overview
Work History
Education
Skills
Timeline
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Jayla Tenison

Program Director
Dallas,TX

Summary

Dynamic leader with a proven track record at Women's Healthcare Center Inc., where I spearheaded program operations and enhanced team performance. Skilled in EMR/EHR and adept at staff management, I excel in fast-paced environments, demonstrating exceptional multitasking and leadership abilities. Achieved significant improvements in patient care and operational efficiency.

Overview

9
9
years of professional experience

Work History

Program Director

Women's Healthcare Center Inc.
Dallas, TX
09.2024 - Current
  • Managed program operations and provided strategic leadership for workers.
  • Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Scheduled appointments for patients via phone and in person.
  • Administered injections, medications and treatments as directed by the physician.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Filed and submitted insurance claims.
  • Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.

Package Handler

FedEx
Dallas, TX
11.2022 - 12.2022
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Assisted with loading and unloading of irregularly shaped or oversized packages manually.
  • Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.

Sales Associate

Home Depot
Lubbock, TX
10.2020 - 03.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Used technology resources to assist customers in locating and selecting items.

Delivery Driver

Amazon
Dallas, TX
05.2020 - 08.2020
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Navigated routes with relevant map programs and GPS systems.

Sales Associate

Finish Line
Mesquite, TX
06.2016 - 08.2016
  • Helped customers find specific products, answered questions, and offered product advice.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized stockroom shelves according to size, color or style.

Education

Bachelor of Science - Kinesiology

Texas Tech University
Lubbock, TX
12-2021

Skills

  • Quick learner
  • Multitasking
  • Leadership
  • EMR / EHR
  • Insurance verification
  • Goal oriented
  • Certified in basic life support (BLS)
  • Medical terminology
  • Patient-focused care
  • Billing
  • Scheduling
  • Office management
  • Payroll and budgeting
  • Staff management
  • Inventory control

Timeline

Program Director

Women's Healthcare Center Inc.
09.2024 - Current

Package Handler

FedEx
11.2022 - 12.2022

Sales Associate

Home Depot
10.2020 - 03.2021

Delivery Driver

Amazon
05.2020 - 08.2020

Sales Associate

Finish Line
06.2016 - 08.2016

Bachelor of Science - Kinesiology

Texas Tech University

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Jayla TenisonProgram Director