Jayla Worsham
Baltimore,MD
Summary
Proven track record at St. Agnes Hospital in enhancing patient satisfaction and safety through expert patient transport and stringent sanitation procedures. Excelled in delivering top-notch customer service and maintaining healthcare facility standards, demonstrating unmatched reliability and punctuality. Achieved significant improvements in operational efficiency and patient experience by prioritizing patient confidentiality and communication.
Overview
4
4
years of professional experience
Work History
Patient Transport
St.Agnes Hospital At Ascension Health Organization
04.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
EVS Technician
St. Agnes Hospital
07.2020 - 04.2022
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Education
High School Diploma -
Woodstock Job Corps
Woodstock Md06.2020
Skills
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
- Patient Transport
- Patient room cleaning
- Sanitation Procedures
- Reliability and punctuality
- Healthcare facility standards
Timeline
Patient Transport
St.Agnes Hospital At Ascension Health Organization
04.2022 - Current
EVS Technician
St. Agnes Hospital
07.2020 - 04.2022
High School Diploma -
Woodstock Job Corps
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