Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAYLA ZINK

Nikiski

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server/Bartender

Martha's Cocina
07.2024 - 06.2025
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Developed strong relationships with regular customers, promoting loyalty through personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

NEGOTIATOR

QUICKPAY CLAIMS
06.2018 - Current
  • Developed and implemented effective negotiation strategies to achieve desired outcomes, while maintaining positive working relationships.
  • Demonstrated strong interpersonal and communication skills.
  • Utilized active listening techniques to gain insight into each party's needs and interests in order to reach mutually beneficial agreements.
  • Adapted negotiating style based on individual personalities in order to build trust among participants.
  • Demonstrated excellent problem-solving abilities by resolving disputes quickly without sacrificing long-term objectives or relationships.

CARPET CLEANER

ZINK'S CARPET CARE
04.2016 - 12.2017
  • Responsible for operating truck-mounted and portable carpet cleaning equipment to clean carpets, rugs and upholstery.
  • Developed effective working relationships with customers through courteous communication and quality workmanship.
  • Followed detailed instructions provided by customers regarding specific needs for each job site.
  • Successfully completed multiple jobs within designated time frame while adhering to company policies.

HOST

TEXAS ROADHOUSE
01.2015 - 11.2015
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
  • Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
  • Built positive relationships with regulars to ensure their loyalty to the establishment.
  • Presented positive first impression of establishment's high standards by delivering exceptional service.
  • Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.
  • Escorted guests to proper tables or offered open seating options in bar and patio areas.
  • Closed out podium at end of shift and maintained order and organization.

PERSONAL CARE ASSISTANT

PRIVATE RESIDENCE
01.2014 - 11.2014
  • Assisted residents in activities of daily living to maintain health and dignity.
  • Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
  • Developed meaningful relationships with patients through active listening and conversation.
  • Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
  • Coordinated medical appointments, errands, and social events.
  • Engaged in activities that promoted socialization among clients such as playing games or reading stories.
  • Established personal relationships with clients to maintain patient comfort and care.

Education

HIGH SCHOOL DIPLOMA -

PEARBLOSSOM PRIVATE SCHOOL
Remote, Colorado
12.2011

Skills

  • Communication and Interpersonal Skills
  • Organizational Skills
  • Self Motivation
  • Strong Work Ethic
  • Relationship Building
  • Problem-solving abilities
  • Detail-oriented approach
  • Adaptability
  • Commercial Cleaning Experience
  • Conscientious and Detail-Oriented

Certification

TAPS certified and Food Handlers Card

Timeline

Server/Bartender

Martha's Cocina
07.2024 - 06.2025

NEGOTIATOR

QUICKPAY CLAIMS
06.2018 - Current

CARPET CLEANER

ZINK'S CARPET CARE
04.2016 - 12.2017

HOST

TEXAS ROADHOUSE
01.2015 - 11.2015

PERSONAL CARE ASSISTANT

PRIVATE RESIDENCE
01.2014 - 11.2014

HIGH SCHOOL DIPLOMA -

PEARBLOSSOM PRIVATE SCHOOL

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