Jaylah Hines
Fort Irwin,CA
Summary
Experienced in overseeing daily operations of a community center, ensuring efficient service delivery and operational readiness. Coordinated various events and outreach activities to support military personnel and their families, enhancing community engagement. Managed social media presence to communicate updates and foster connections with the community. Conducted volunteer onboarding and training, contributing to a well-prepared team for service delivery.
Overview
9
9
years of professional experience
Work History
Center Operation Specialist
United Service Organizations, USO
Fort Irwin
06.2024 - Current
- Independently oversee daily operations of the USO Fort Irwin Main Center, ensuring efficient service delivery, operational readiness, and a welcoming environment for military personnel and their families.
- Coordinate and execute USO events, community outreach activities, military appreciation programs and special events supporting service members and their families.
- Managed USO Fort Irwin Facebook presence, sharing updates and announcements to engage military personnel and families with upcoming events and programs.
- Maintain facility readiness, cleanliness, organization, and compliance with established operational procedures.
- Conducted volunteer interviews, orientation, and onboarding to effectively prepare individuals for service.
- Support military unit community request, special programs, and community engagement activities.
Nonprofit Administrative Assistant
The Lupie Girl
West Palm Beach, FL
04.2020 - 07.2023
- Coordinated executive schedules, appointments, and travel arrangements.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated travel arrangements and processed expense reports to ensure timely reimbursements.
- Organized workshops, conferences, and meetings by scheduling venues and preparing necessary supplies to facilitate successful events.
- Oversaw daily office operations and administrative tasks to support a productive work environment.
- Led organizational change initiatives to improve efficiency.
Administrative Assistant
Around The Clock Childcare
West Palm Beach, FL
08.2017 - 03.2020
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Welcomed visitors at front desk, providing directions and assistance.
- Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
- Conducted initial screening of job applicants via phone or email.
- Received and routed incoming phone calls to relevant departments.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Managed daily office operations and administrative tasks efficiently.
- Monitored office supplies inventory and placed orders when needed.
- Maintained accurate filing systems for essential documents.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
Early Childhood Education
William T. Dwyer High School
West Palm Beach, FLSkills
- Operations management
- Event management
- Project oversight
- Operational optimization
- Office Administration
- MS Office expertise
- Customer Service
- Volunteer coordination
- Volunteer training
- Community engagement
Timeline
Center Operation Specialist
United Service Organizations, USO
06.2024 - Current
Nonprofit Administrative Assistant
The Lupie Girl
04.2020 - 07.2023
Administrative Assistant
Around The Clock Childcare
08.2017 - 03.2020
Early Childhood Education
William T. Dwyer High School