Jaylah Wright

Being a assistant manager I have big responsibilities and duties like opening/closig the store making sure I do all of the paperwork that needs to be done for the day. Running payroll, markdowns, inventory counts, cashiering/handling returns,processing/checking in shipment, making deposits and etc.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Increased sales through effective merchandising strategies and targeted promotions.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Established team priorities, maintained schedules and monitored performance.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Trained new employees on company policies, procedures, and best practices in retail sales techniques.

Before I became a manager my position was sales associate/stock which my duties was to clean the sales floor, interacting with the customers making sure they finding everything, I even help them put their outfits together and be satisfied. Then I got promoted to be a head cashier just on my third day working so I was dealing with handling the money then being on the sales floor I was excited for this to be my first retail job and they put me on the register. I have good work ethic, great communication, leadership, organization. Now that I am a manager I have big responsibilities and duties, opening/closing the store making sure I do all of the paperwork that needs to be done for the day. Processing the shipment that's coming in, counting the money making sure everything is good to start the day, going to the bank everyday to deposit the money. I help screen interviews as well making sure we hire hard work dedicated people in our establishment Everyday I make sure I am on time and go do my task right away, and making sure my employees are doing their job as well

In collaboration with the Capital Area Food Bank, the Food Distribution initiative will offer youth the opportunity to assist with packing, staging, and distributing food boxes at various distribution hubs throughout Prince George's County.

• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Collaborated with sales team to identify new business opportunities and expand client base.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• My major duties was planning and oversee camp activities, instruct and organize camper projects arts and crafts
• Carry out established roles in enforcing camp safety regulations
• Guide groups or individual campers in participating in successfully in all camp activities
• Lead and assist campers in all activities as assigned
• Set a good example for campers and others including cleanliness, punctuality, sharing, cleaning up and chores, sportsmanship and table manners
• Worked with children of varying age, interest, skill, and developmental levels.
• Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
• Administered first aid quickly to provide health and safety to campers.
• Supported children by actively listening and offering encouragement.
• Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
• Used critical thinking to break down problems, evaluate solutions and make decisions.