JAYLAH HAMILTON
TRACTOR SUPPLY DISTRIBUTION
Hagerstown,MD
8
years of professional experience
Results-driven Training and Development Specialist with expertise in leveraging technology to enhance learning. Committed to maximizing employee performance through collaboration and adaptability. Focused on driving continuous improvement and delivering measurable outcomes through clear communication and effective strategies.
Work History
Operations Support & Training Specialist
2 Years 9 Months- Evaluated employee performance during certification, identifying skill gaps and assigning targeted coaching
- Coordinated daily workflow for efficient processing of incoming and outgoing shipments
- Train and onboard new employees on systems, procedures, and performance expectations
- Maintain accuracy in order processing and inventory management
- Communicated with team members and leadership to achieve daily operational goals
Pet Care Associate / Cashier
2 Years 7 Months- Processed transactions accurately while maintaining organized records at the register to ensure smooth operations
- Supported curbside pickup and order handoff with accurate fulfillment verification
- Built relationships with customers to encourage repeat business
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas
- Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs
Sales Associate / Cashier
11 Months- Enhanced customer engagement through account promotion initiatives
- Provided positive first impressions to welcome existing, new, and potential customers
- Delivered attentive customer service, assessed needs, and recommended merchandise aligned with buying preferences
- Processed sales, returns, and exchanges accurately using point-of-sale systems
- Replenished merchandise, folded apparel, and executed visual standards across assigned departments
Education
Bachelor of Fine Arts (BFA) - Fine Arts
GPA: 3.4
High School Diploma - Multimedia & Graphic Design
GPA: 3.6
Skills
WMS expertise
WMS operations
Training expertise
Onboarding process
Microsoft Office / Teams
Time management
Inventory management
Organization & scheduling
Problem-solving
Team collaboration
Coaching techniques
Written communication
Timeline
Operations Support & Training Specialist
TRACTOR SUPPLY DISTRIBUTION
02.2024 - CurrentRead More
Pet Care Associate / Cashier
PETSMART
05.2021 - 12.2023Read More
Sales Associate / Cashier
BELK
09.2018 - 08.2019Read More
Washington County Technical High School
High School Diploma from Multimedia & Graphic Design
Read More
Towson University
Bachelor of Fine Arts (BFA) from Fine Arts
Read More