Jaylan Farmer
Oklahoma City,OK
Summary
Dedicated Onsite Manager with expertise in coordinating youth sports operations and supervising staff in dynamic settings. Proven skills in communication, organization, and safety leadership enhance team performance and foster positive relationships. Background in broadcast journalism and customer service supports effective public speaking and teamwork, ensuring efficient daily operations.
Overview
3
3
years of professional experience
Work History
Onsite Manager
I9 Sports Organization
Oklahoma City, Oklahoma
06.2023 - Current
- Managed game day operations for youth sports programs at i9 Sports Organization.
- Coordinated coaches, referees, and field staff before each scheduled league event.
- Supervised player check-in and family questions during onsite league activities.
- Organized field setup, equipment, and sideline readiness for weekend games.
- Monitored schedule changes and communicated updates to staff and parents.
- Enforced safety rules and sportsmanship standards across all game sites.
- Resolved onsite issues between families, coaches, and game officials.
- Trained new staff on i9 Sports procedures, game flow, and customer service.
- Coordinated with other departments to ensure smooth operations.
- Resolved customer complaints in an efficient manner.
- Maintained a safe working environment in compliance with OSHA regulations.
- Resolved conflicts between team members in a professional manner.
- Supervised staff, ensured proper training and development of team members.
- Generated monthly performance reports to track progress of projects.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Brand Representative
Hollister.Co
Oklahoma City, Oklahoma
11.2025 - 09.2026
- Assisted customers in selecting outfits that complemented their personal style with denim, tops, and seasonal Hollister apparel.
- Greeted guests and delivered friendly service on Hollister sales floor.
- Employed basic selling techniques to engage with customers.
- Processed transactions and handled cash register duties.
- Replenished merchandise on sales floor and folded apparel to brand standards, ensuring optimal product availability.
- Maintained fitting rooms and organized returned merchandise.
- Assisted team members with clean, organized, customer-ready store presentation.
- Responded to customer inquiries via email or phone call, providing timely and effective support.
Education
Bachelor of Science - Broadcast Journalism
Mid-America Christian University
Oklahoma City, OK05-2029
High School Diploma -
Millwood High School
Oklahoma City05-2025
Skills
- Game day logistics
- Event coordination
- Operational oversight
- Project coordination
- Resource management
- Staff training
- Conflict resolution
- Customer engagement
- Customer communication
- Team leadership
- Team building
- Teamwork and collaboration
- Organizational skills
- Attention to detail
- Process improvement
- Self motivation
- Reliability
- Professionalism
- Interpersonal skills
- Communication skills
- Relationship building
Timeline
Brand Representative
Hollister.Co
11.2025 - 09.2026
Onsite Manager
I9 Sports Organization
06.2023 - Current
Bachelor of Science - Broadcast Journalism
Mid-America Christian University
High School Diploma -
Millwood High School