Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jaylan Mayhew

Jacksonville

Summary

Dynamic Relationship Banker with a proven track record at Bank of America, excelling in customer satisfaction and relationship management. Leveraged sales expertise to deliver tailored banking solutions, achieving high client retention. Proficient in cash handling and committed to fostering strong client connections through exceptional service and empathy.

Overview

3
3
years of professional experience

Work History

Relationship Banker

Bank of America
08.2023 - Current
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Intern

Bank of America
01.2022 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

Englewood Highschool
4412 Barnes Rd S, Jacksonville, FL 32207
08.2020

Skills

  • Relationship building and management
  • Customer Service-oriented
  • Sales expertise
  • Cash handling

Timeline

Relationship Banker

Bank of America
08.2023 - Current

Intern

Bank of America
01.2022 - 08.2023

Englewood Highschool

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Jaylan Mayhew