Jaylan Robinson
Crosby,TX
Summary
.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Diversified HealthCare Services
06.2022 - 09.2024
- Coordinated patient referrals to other healthcare providers.
- Managed incoming and outgoing correspondence.
- Assisted with insurance verification and authorization processes.
- Communicated effectively with patients, healthcare providers, and other staff members.
- Verified insurance coverage and claims.
- Monitored patient flow and adjusted schedules accordingly.
- Ensured HIPAA compliance in all aspects of patient care.
- Maintained accurate and organized medical records.
- Assisted with patient scheduling, registration and check-in procedures.
- Updated and maintained patient health information in electronic database.
- Managed patient accounts and updated billing information.
- Collected patient co-payments and processed payments.
- Assisted with medical coding and documentation.
- Greeted and checked in patients, scheduling appointments and taking payments.
Correctional Officer
Montogmery Processing Center
06.2025 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
Security Guard
GEO Reentry Services
01.2021 - 11.2022
- Secured the premises and personnel by patrolling the property, monitoring surveillance equipment and inspecting buildings, equipment and access points and permitting entry.
- Maintained organizational stability and reputation by complying with legal requirements.
- Provided armed response to unusual activities, managing the front gate to prevent unauthorized persons from gaining entry.
- Answered alarms, assisting and responding immediately to law enforcement or central security and detailing a basic patrol plan with assigned site recommendations.
- Displayed a remarkable ability to understand and follow safety procedures.
- Maintained a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
- Completed reports by recording observations, information, occurrences and surveillance activities, interviewing witnesses and obtaining signatures.
- Performed regular safety inspections to mitigate any threats.
- Reported safety concerns, security breaches and unusual circumstances both verbally and in writing.
- Contributed to team efforts by accomplishing related security results as needed.
- Called police and fire departments in cases of emergency, such as a fire or the presence of unauthorized persons.
- Documented and verbally communicated concerns, following up to ensure swift resolution.
- Recorded a variety of data including property damage, theft, violations and unusual occurrences, providing reports to feed subsequent supervisor action.
- Recorded security scans in a database to monitor the current security status of varied building locations.
CNA
A BETTER HOSPICE
10.2017 - 06.2020
- Assisted with range of motion exercises to maintain joint flexibility.
- Assisted with patient transfers to and from wheelchairs, beds, and stretchers.
- Assisted with bed positioning and turning to prevent skin breakdown.
- Assisted with catheter care and changing of colostomy bags.
- Monitored and documented vital signs.
- Provided compassionate patient care to elderly residents in a long-term care facility.
- Participated in resident care conferences.
- Managed the proper use of safety equipment such as bed rails and wheelchairs.
- Assisted with the orientation of new staff members.
- Ensured that resident rooms were kept clean and sanitary.
- Administered medications and treatments as directed by the RN.
- Provided therapeutic activities to help residents maintain mental and physical functioning.
- Assisted with admission, transfer, and discharge of residents.
Education
Associate of Science - Physical Health Studies
Northwestern Oklahoma State University
Alva, OK05.2018
Skills
- Patient scheduling
- Patient confidentiality
- Accounts receivable
- Clinical and administrative expert
- Patient relations
- Safe patient handling
- HIPAA rules and regulations
- Inmate supervision
- Correctional facility procedures
- Policy enforcement
- Safety and security enforcement
- Self-defense tactics
- Trained in defensive tactics
- Weapons training
- Central and pod control
- Firearm operations trained
- Suicide prevention
- Courtroom practices
- Physical fitness
Languages
English
Full Professional
Timeline
Correctional Officer
Montogmery Processing Center
06.2025 - Current
Medical Receptionist
Diversified HealthCare Services
06.2022 - 09.2024
Security Guard
GEO Reentry Services
01.2021 - 11.2022
CNA
A BETTER HOSPICE
10.2017 - 06.2020
Associate of Science - Physical Health Studies
Northwestern Oklahoma State University
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