Jaylan Abdullah

Adaptable professional with over 9 years of experience, demonstrating a track record of operational excellence and innovation in various roles. Known for implementing cutting-edge strategies that enhance customer satisfaction and team productivity. Possesses a robust skill set including leadership, regulatory compliance, and human resources management, coupled with a commitment to leveraging employee talents for improved efficiency and performance. Aims to apply a forward-thinking approach to drive future organizational success. Willing to relocate: Anywhere

• Supervised team of 25 staff members.
• Resolved product issue through consumer testing.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.

• Food Handler Certification
• Forklift Certification
• Pallet Jack Certification
• Driver's License
• Network Defense Essential EC-Council certificate
• October2024 to Present
• 1. Network Security
• 2. identification, Authentication, Authorization
• 3. Network Security Controls administrative
• 4. Network Security Controls
• 5. Virtualization and Cloud Computing
• 6. Wireless Network Security Controls
• 7. Mobile devices security
• 8. IoT device security
• 9. Crypto and phi
• 10. Data security network traffic monitoring
• CRSx: Cyber Risk Supervision
• November2024 to Present
• 1. Banking IT
• 2. Cyber risk management
• 3. Cybersecurity regulations in the financial sector
• 4. Cybersecurity supervision
• Blockchain understanding its uses and implications
• March2024 to Present
• 1. Block chain
• 2. Blockchain Mechanics
• 3. Blockchain functions
• 4. Blockchains and Governance
• 5. Blockchain problem solving and Future Trends
• 6. Blockchain use cases
• Introduction to Hyper ledger blockchain Technologies
• 1. Discovering Blockchain Technologies
• 2. Types of Blockchain
• 3. The Hyperledger Foundation
• 4. Hyperledger Distributed Ledgers
• 5. Hyperledger Libraries and tools
• 6. Hyperledger community
• Data Science Certificate – HarvardX through edX platform.
• Executive Leadership from Babson University

Achieved a certification in Leadership that i look forward to bring with me to your company to help lead and impact result to make your business more sustainable .