Jaylaun Williams
Balch Springs,TX
Summary
Organized, friendly, demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner. Diligent server offering over 3 years of related experience combined with high-energy, who enjoy serving customers. Knowledgeable about managing ingredient preparation. Dedicated to building loyal base of customers by providing exceptional consistent service. Ambitious, eager and dedicated. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
7
7
years of professional experience
Work History
Package Handler
UPS
Mesquite, TX
11.2022 - 02.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
- Labeled parcels accurately according to company guidelines.
- Checked all outgoing shipments to ensure the accuracy of contents.
Car Hopper
Sonic
Balch Springs, TX
01.2022 - 11.2022
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Relayed orders and special requests to cooks.
- Verified orders and bagged items for easy transport.
- Completed orders by making specialty shakes and ice cream desserts.
- Carried trays weighing up to correct cars.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Dispatcher
Evans Delivery Inc.
Hutchins, TX
02.2021 - 01.2022
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Maintained current knowledge of all personnel in field and all completed deliveries or delays.
- Supervised driver dispatching, route planning and vehicle tracking for 11 drivers.
- Accurately and efficiently responded to daily requests.
- Tracked all changes in computer system to keep records current and accurate.
- Managed daily delivery and work schedules to maximize coverage.
- Communicated with individuals within inbound call center setting to complete dispatch support for drivers.
- Dispatch drivers 11 drivers
Server, Cashier
Chic-fil-A
Mesquite, TX
09.2019 - 01.2021
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Helped customers find specific products, answered questions and offered advice.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Welcomed customers, offering assistance to help find necessary store items.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Partnered with team members to efficiently serve food and beverages.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Promoted desserts, appetizers and specialty drinks.
Store Clerk
Marshalls
Mesquite, TX
05.2017 - 07.2019
- Interacted with customers daily in a friendly and helpful manner.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided excellent service and attention to customers when face-to-face
- Helped customers find specific products, answered questions and offered advice.
Food Prep, Cashier
Subway
Garland, TX
01.2017 - 05.2017
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Prepared dining and serving areas by setting up tables and counters.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Received payments for orders and issued receipts.
Education
Associate of Science - Nursing
Eastfield College
Mesquite, TX06-2026
High School Diploma -
Legacy Preparatory Academy
Mesquite, TX05-2019
Skills
- Excellent communication skills
- Very strong customer service skills
- Safe food handling
- Dedicated to maintaining store standards
- Reliable and dependable worker
- Food safety understanding
- Menu knowledge
- Prompt table clearance
Timeline
Package Handler
UPS
11.2022 - 02.2024
Car Hopper
Sonic
01.2022 - 11.2022
Dispatcher
Evans Delivery Inc.
02.2021 - 01.2022
Server, Cashier
Chic-fil-A
09.2019 - 01.2021
Store Clerk
Marshalls
05.2017 - 07.2019
Food Prep, Cashier
Subway
01.2017 - 05.2017
Associate of Science - Nursing
Eastfield College
High School Diploma -
Legacy Preparatory Academy