Jayla Walker

Administrative Responsibilities:

• Managed communications across departments, ensuring timely dissemination of information and alignment of objectives.
• Streamlined administrative processes, improving efficiency in document handling and reporting procedures.
• Developed and maintained filing systems, ensuring easy access to critical information and compliance with organizational standards.
• Provided exceptional support during times of increased workload or absences by stepping in as needed to assist colleagues with their duties or projects.
• ADT Security System and Codes for BMH (Buddy's Home Furnishings) Franchise 86 stores. 1. Maintain and keep updated all codes for all stores. 2. Work on code changes for manager changeover and new employee codes.
• Buddy Mac E-Mail Security for BMH (Buddy's Home Furnishings) Franchise, 86 stores.
• Fleet management for BMH (Buddy's Home Furnishings) franchise 86 stores. Keep the fleet platform updated for all vehicle movements from one store to another.
  1. Assure that any newly purchased vehicles are updated in the fleet platform.
  2. Keep the fleet platform updated on all maintenance done on vehicles. If vehicles have not had maintenance, assure the store gets it done.
  3. Keep updated on all fuel, maintenance, and recalls for all fleet vehicles.
  4. Assign or remove fuel codes as necessary.
  5. Coordinate the sale of vehicles that need to be recycled out.
  6. Submit any insurance claims for our fleet, and record the updated progress on the fleet platform.
• Manage Amazon accounts for BMH (Buddy's Home Furnishings). 1. Point of contact for all RM's in BMH. 2. Manage all groups and members, and assure RM has approval access for their region. 3. Work on the Amazon account for manager changeover and forgotten passwords, assuring members are in the correct groups for the region.
• Manage Quill accounts for BMH (Buddy's Home Furnishings) franchise 86 stores. 1. Point of contact for all RM's in BMH. 2. Manage all groups and members, and assure RM has approval access for their region. 2. Work on the Quill account for manager changeover and forgotten passwords, assuring members are in the correct groups for the region.

Auditor Responsibilities:

• Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
• Completes audit workpapers by documenting audit tests and findings.
• Appraises the adequacy of internal control systems by completing audit questionnaires.
• Maintains internal control systems by updating audit programs and questionnaires, recommending new policies, and procedures.
• Communicates audit findings by preparing a final report and discussing findings with auditees.
• Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends.
• Contributes to team effort by accomplishing related results as needed.
• Auditor for BMH (Buddy's Home Furnishings) Franchise. All stores are to be audited minimally once per year.
• Any other duties assigned by the Vice President of Operations.

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• Records and evaluates personal and financial data obtained from applicants to determine initial or continuing eligibility.
• Knowledge for maintaining all accounting records of a small fiscal unit, or performing independent, advanced, specialized accounting tasks.
• Thorough skill in dealing effectively with people, in evaluating and choosing an appropriate course of action, and in communicating effectively both orally and in writing.
• Develops policies and procedures for the management and administration of Tribal programs under RAP for presentation and approval by the Business Committee.
• Administers programs in accordance with established directives.
• Oversees application processes of programs, and submits reports as required.
• Assists clients in procedures to grant, modify, deny, or terminate eligibility for various service programs.
• Oversees Tribal programs approved under the Governing Council’s Gaming Revenue Allocation Plan (RAP).
• Acts as the main point of contact for Tribal Members receiving disbursements.
• Review and process moderately complex documents for payments, assign revenues and expenditures to appropriate accounts or functions, post appropriate records, prepare routine reports and financial statements, check accounts for appropriateness and accuracy of entries, and perform routine reconciliations of accounting data and information.
• Interprets and explains the rules and regulations governing eligibility, methods of payment, and legal rights of tribal members in relation to programs.
• Communication skills and office practices, typing, and typing format, preparation of written correspondence, i.e., reports, field reports, letters, and memorandums.
• Knowledge of the Privacy Act.
• Maintains centralized files for all RAP expenditures.

• Prepare forms or agreements to complete sales.
• Contact prospective customers to present information and explain available services.
• Develop prospects from current commercial customers, referral leads, or sales, or trade meetings.
• Selling or influencing others.
• Establishing and Maintaining Interpersonal Relationships.
• Collecting financial information.
• Analyzing data or information.
• Interacting with computers.
• Making Decisions and Solving Problems.
• Communicating with supervisors, peers, or subordinates.
• Processing information.
• Organizing, planning, and prioritizing work.
• Updating and using relevant knowledge.
• Performing for, or working directly with, the public.
• Resolving conflicts and negotiating with others.
• Interpreting the meaning of information for others.
• Provide consultation and advice to others.
• Experience with: 10-key calculators, data entry software, database management software, desktop computers, email software, financial needs analysis software, Microsoft Excel, Microsoft Office, Microsoft Outlook, and Microsoft Word.

• Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
• Receive payments, and post amounts paid to customer accounts.
• Advise customers of necessary actions and strategies for debt repayment.
• Confer with customers by telephone or in person to determine the reasons for overdue payments and to review the terms of sales, service, or credit contracts.
• Answer customer questions regarding problems with their accounts.
• Record information about the financial status of customers and the status of collection efforts.
• Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors
• Negotiate credit extensions when necessary.
• Perform various administrative functions for assigned accounts, such as recording address changes, and purging the records of deceased customers.
• Documenting/Recording Information.
• Resolving conflicts and negotiating with others.
• Performing for, or working directly with, the public.
• Analyzing data or information.
• Evaluating information to determine compliance with standards.
• Performing administrative activities.
• Guiding, Directing, and Motivating Subordinates
• Coaching and Developing Others.
• Experience with: amplified telephones, debt account management and collection software, Microsoft Excel, Microsoft Office, Microsoft Word, predictive dialers, and web browser software.

• Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
• Measure the dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers.
• Mark items with details such as grade, or acceptance-rejection status.
• Notify supervisors, or other personnel, of production problems.
• Discard or reject products, materials, or equipment that do not meet specifications.
• Remove defects, such as chips, burrs, or lap, corroded, or pitted surfaces.
• Compare colors, shapes, textures, or grades of products or materials with color charts, templates, or samples to verify conformance to standards.
• Adjust, clean, or repair products or processing equipment to correct defects found during inspections.
• Stack or arrange tested products for further processing, shipping, or packaging.
• Weigh materials, products, containers, or samples to verify packaging weights or ingredient quantities.
• Inspecting equipment, structures, or material.
• Communicating with supervisors, peers, or subordinates.
• Evaluating information to determine compliance with standards.
• Estimating the quantifiable characteristics of products, events, or information.
• Controlling machines and processes.
• Analyzing data or information.
• Experience with: calipers, compression testers, creep and stress relaxation testers, depth gauges, fatigue testers, and height gauges.

• Originated loans for consumer credit.
• Developed a network of business relationships with credit unions.
• Responded to customer inquiries and referrals.
• I interviewed prospective borrowers.
• Assisted the customer in completing the loan application.
• Worked out customer financing objectives.
• Advised the customer of pricing, policies, guidelines, loan options, market conditions, and required documents.
• Analyzed financial, credit, and property data of borrowers.
• Calculated and negotiated fees, rates, terms, and conditions.
• Underwrote new and existing loans.
• Assisted in processing and closing loans.
• Maintained knowledge of lending programs, policies, and procedures.

• Supervised daily operations, ensuring compliance with food safety and quality standards.
• Supervised food preparation and serving workers.
• Trained and mentored team members to enhance service delivery and operational efficiency.
• Collected and balanced cash receipts at the end of the day, or shift.
• Trained workers in food preparation.
• Resolved customer complaints promptly, fostering loyalty and repeat business through excellent service recovery efforts.
• Trained workers in safety and sanitation procedures.
• Inspected work areas.
• Promoted friendly customer service.
• Upheld the company image and quality customer experience.
• Ensured that federal regulations regarding cleanliness and food preparation were met.
• Upheld company standards for food quality and service.
• Performed staffing duties such as hiring, training, and disciplinary action.
• Utilized advanced problem-solving skills in managing unforeseen challenges or emergencies while maintaining composure under pressure.