Summary
Overview
Work History
Education
Skills
Timeline
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Jaylea Clement

Henderson,KY

Summary

Accomplished Assistant Manager at Showplace Cinemas Henderson, adept in office administration and staff supervision, significantly increased cash handling accuracy and customer satisfaction. Leveraged decision-making support and basic computer support skills to enhance operational efficiency. Known for fostering strong customer and employee relations, ensuring a high-quality service environment.

Overview

3
3
years of professional experience

Work History

Manager's Assistant

Showplace Cinemas Henderson
06.2021 - Current
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Utilized [Software] to create and edit correspondence, documents, and materials.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cashier

TJ Maxx, TJX Companies
09.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Lowes
05.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Political Science

University of Louisville
Louisville, KY
04.2027

High School Diploma -

Henderson County High School
Henderson, KY
05.2023

Skills

  • Office Administration
  • Decision-making support
  • Basic computer support
  • Spreadsheet tracking
  • Employee Relations
  • Customer Relations
  • Supply Restocking
  • Money Handling
  • Staff Supervision

Timeline

Cashier

TJ Maxx, TJX Companies
09.2023 - 12.2023

Cashier

Lowes
05.2023 - 08.2023

Manager's Assistant

Showplace Cinemas Henderson
06.2021 - Current

Bachelor of Science - Political Science

University of Louisville

High School Diploma -

Henderson County High School

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Jaylea Clement