Jaylee Templet
Pierre Part,LA
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Family Dollar. Skilled in strategic planning and staff development, adept at fostering customer relations and team motivation. Achieved significant improvements in financial accuracy and operational efficiency, demonstrating a strong ability to meet and exceed business goals. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Family Dollar
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Stocker
Pierre Part Store
01.2024 - 09.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Cashier
Pizanos
04.2020 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Ball Park Worker
Veterans Park Baseball Association
04.2020 - 09.2023
- Created an inviting atmosphere for families by ensuring playground areas were wellmaintained.
- Ensured safety regulations were met, conducting routine inspections of playground equipment and park spaces.
- Improved visitor experience through friendly and informative interactions with guests.
- Reduced instances of vandalism by regularly patrolling the premises during peak hours.
- Promoted environmental stewardship among visitors through educational programming and activities.
- Managed the installation of new amenities, enhancing overall visitor satisfaction levels within the park grounds.
- Assisted in the successful execution of park events by providing logistical support and coordination.
- Addressed visitor concerns promptly, fostering a positive relationship between staff and the public.
- Coordinated volunteer efforts, resulting in increased community engagement with the park''s mission and goals.
- Performed necessary maintenance on park structures, prolonging their lifespan and functionality.
- Provided excellent customer service at entrance gates or information booths answering questions regarding directions or events.
- Worked alongside law enforcement officers, ensuring a safe and secure environment for visitors.
- Implemented efficient waste management protocols that contributed to a cleaner park environment.
- Collaborated with team members for efficient completion of daily tasks and special projects.
- Enhanced park cleanliness by consistently maintaining facilities and grounds.
- Maintained detailed records of maintenance tasks completed, ensuring transparency within management practices.
Education
Associate of Arts - Graphic Design
Nicholls State University
Thibodaux, LAAssociate of Applied Science - Drafting Technology
Fletcher Technical Community College
Schriever, LA05.2024
High School Diploma -
Assumption High School
Napoleonville, LA05.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
- Employee Scheduling
- Customer Relationship Management (CRM)
- Compliance understanding
- Strategic Planning
- Staff Development
- Policy Enforcement
- Orientation and training
Certification
I am certified in using Autocadd as well as being NCCER certified. I am currently working towards being certified in solidworks and revit as well.
Timeline
Stocker
Pierre Part Store
01.2024 - 09.2024
Assistant Manager
Family Dollar
09.2023 - Current
Cashier
Pizanos
04.2020 - 01.2024
Ball Park Worker
Veterans Park Baseball Association
04.2020 - 09.2023
Associate of Arts - Graphic Design
Nicholls State University
Associate of Applied Science - Drafting Technology
Fletcher Technical Community College
High School Diploma -
Assumption High School