Jayleen Diaz
ORLANDO,FLORIDA
Summary
Determined, self-motivated, and coachable professional with a relentless work ethic. Known for my unwavering commitment to excellence and ability to adapt to new challenges. A results- oriented individual who thrives in dynamic environments and consistently exceeds expectations. Proven track record of exceeding expectations through hard work and a commitment to continuous improvement
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Viva Wellness Medical Group
Orland, FL
05.2024 - 11.2024
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Legal Billing Specialist
University Diagnostic Institute
Winter Park, FL
07.2022 - 02.2024
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Answered customer inquiries regarding billings, payments, account status.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Maintained accurate records of collections, adjustments and denials in the system.
Office Manager
Instyle Hair Design
Orlando, FL
03.2020 - 01.2021
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office budget to handle inventory, postage and vendor services.
Elderly Caregiver
Faith House
Orlando, FL
08.2019 - 03.2020
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
Crew Member
BurgerFi
Winter Park, FL
09.2018 - 07.2019
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Winter Park High School
Orlando, FL05-2017
Skills
- Medical billing
- Records management
- Insurance claims and verifications
- Patient scheduling
- Effective communication
- Time management abilities
- Multitasking
- Medical terminology
Timeline
Medical Receptionist
Viva Wellness Medical Group
05.2024 - 11.2024
Legal Billing Specialist
University Diagnostic Institute
07.2022 - 02.2024
Office Manager
Instyle Hair Design
03.2020 - 01.2021
Elderly Caregiver
Faith House
08.2019 - 03.2020
Crew Member
BurgerFi
09.2018 - 07.2019
High School Diploma -
Winter Park High School
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