Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jayleen Ortiz

Newark,DE

Summary

My name is Jayleen Ortiz, and I'm a motivated and hardworking individual with experience in both warehouse operations and administrative support. I've worked at Amazon as a warehouse associate, gaining valuable skills in teamwork, time management, and efficiency. I also have experience working remotely, where I answered phones, scheduled patient appointments, and created and organized files. Im eager to secure and entry or intermediate-level opportunity where I can apply my strong organizational abilities, attention to details, and commitment to quality care while growing my skills in healthcare.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Amazon
11.2023 - 01.2025
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including problem solving, shipping, and safety duties, etc.

Patient Service Specialist

Love Your Patient
05.2022 - 09.2023
  • Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
  • Ensured HIPAA compliance by maintaining strict confidentiality of patient information.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Resolved customer complaints using established follow-up procedures.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06-2022

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Professionalism and ethics
  • Medical terminology
  • Flexible schedule
  • Safety protocols

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community
  • I like working with my hands and fixing things

Timeline

Warehouse Associate

Amazon
11.2023 - 01.2025

Patient Service Specialist

Love Your Patient
05.2022 - 09.2023

High School Diploma -

Penn Foster Career School
Jayleen Ortiz