Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Jayleen Ostolaza

Miami,FL

Summary

Motivated and detail-oriented college student currently pursuing a degree in Psychology with a Pre-Law track, while working as a Registered Behavior Technician (RBT). Experienced in applying behavioral strategies, supporting individuals with developmental needs, and maintaining strong communication with clients and families. Seeking to leverage analytical, interpersonal, and problem-solving skills in a professional setting while continuing academic and career growth.

Overview

2
2
years of professional experience

Work History

Registered Behavior Technician

Miracle Behavior Corp
Miami, FL
03.2026 - Current
  • Implemented Applied Behavior Analysis (ABA) therapy with children with autism
  • Collected and recorded behavioral data during therapy sessions
  • Taught communication, social, and daily living skills
  • Applied evidence-based behavior intervention strategies to reduce challenging behaviors
  • Maintained accurate session notes and documentation in compliance with clinical standards

Vacation Specialist

Marvel Travel
03.2025 - 04.2026
  • Delivered top quality customer service, growing loyal client base.
  • Coordinated transportation and your logistics to surpass client expectations.
  • Advised clients on travel documentation, minimizing travel stresses.
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreetness.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.

VPK Assistant

Growing Treasures Private School
08.2024 - 01.2025
  • Create, implement, and monitor childcare programs, activities, and supplies.
  • Ensure children are supervised at all times.
  • Observe, organize and monitor children's play activities and games.
  • Conduct small groups and individual classroom activities with students based on differentiated learning needs to ensure all student at full potential.

Front Desk Receptionist

Hoss Hernandez, P.A
Miami, FL
06.2024 - 08.2024
  • Managed incoming calls and directed inquiries to appropriate staff members efficiently.
  • Requested/reviewed medical records, legal documents, and prepared demand/bad faith letters to submit to opposing counsel.
  • Prepared correspondence, motions, and other legal documents.
  • Prepared attorney daily schedule as well as current and future client appointments.

Education

Majoring in Psychology -

Florida International University
Miami, FL
05-2027

Pre-Law Track

Florida International University
Miami, FL
05-2027

High School Diploma -

G. Holmes Braddock Senior High
Miami, FL
05-2025

Skills

  • Communication
  • Effective Time Management
  • Computer Skills
  • Ability to Work in a Team
  • Coordination Skills
  • Legal Knowledge
  • Professional Attitude
  • Communication Skills
  • Time Management
  • Customer Service
  • Filing Skills
  • Scheduling
  • Data entry
  • Telephone etiquette
  • Schedule coordination
  • Document review

LANGUAGES

Spanish
English

Timeline

Registered Behavior Technician

Miracle Behavior Corp
03.2026 - Current

Vacation Specialist

Marvel Travel
03.2025 - 04.2026

VPK Assistant

Growing Treasures Private School
08.2024 - 01.2025

Front Desk Receptionist

Hoss Hernandez, P.A
06.2024 - 08.2024

Majoring in Psychology -

Florida International University

Pre-Law Track

Florida International University

High School Diploma -

G. Holmes Braddock Senior High