Jayleen Valle
San Antonio,TX
Summary
Proven ability to handle complaints and maintain organization under pressure, while ensuring compliance with food safety regulations. Detail-oriented individual with ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on excellent communication and organizational skills to ensure guest satisfaction. Track record of maintaining high service standards and adapting to dynamic work environments.
Overview
4
4
years of professional experience
Work History
Room Service Order Taker
Marriott Hotel
06.2021 - Current
- Supported other areas of hotel operations as needed, demonstrating flexibility and adaptability in a fast-paced environment.
- Streamlined order processing by effectively communicating with kitchen staff and ensuring timely delivery of meals.
- Enhanced guest satisfaction by promptly and accurately taking room service orders over the phone.
- Upheld strict standards of cleanliness and hygiene while preparing meal trays, complying with all relevant food safety regulations.
- Improved room service efficiency by maintaining accurate records of all orders, special requests, and billing information.
Education
Memorial High School
San Antonio, TX06.2021
Skills
- Efficient work pace
- Computer skills
- Multi-tasking skills
- Attention to detail
- Organizational skills
- Written communication
- Complaint handling
Accomplishments
- Employee of the month, November 2023
- Employee of the year, December 2024
Timeline
Room Service Order Taker
Marriott Hotel
06.2021 - Current
Memorial High School
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