Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Jayleen Camila Ibarra

Austin

Summary

  • Organized and dependable with strong communication. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Adaptable worker, with knowledge of conflict resolution, customer communications and order processing. Frequently praised as diligent and hardworking by my peers, I can be relied upon to help your company achieve its goals.
  • Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company.
  • Looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company

Overview

6
6
years of professional experience

Work History

Server

District Kitchen And Cocktails
07.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Legal Assistant

Aranda Law Firm
10.2022 - 06.2023
  • Organized documents to manage paper and electronic filing systems of clients.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Contacted clients to schedule appointments and discuss progress of cases.

Guest Service Associate

European Wax Center
06.2018 - 10.2022
  • Greeted visitors and guests upon arrival. Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting, offered assistance, and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Used Millenium and Zenoti to check guest accounts and available passes.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.
  • Processed guest check-ins and check-outs following procedures for fast turnover.

Sales Associate

Oshkosh Big'Osh
11.2017 - 06.2018
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Operated POS terminals and cash drawer balancing.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

BBA - Marketing

The University of Texas At El Paso
El Paso, TX
12.2021

High School Diploma -

Canutillo High School
Canutillo, TX
06.2017

Skills

  • Confidentiality Understanding
  • Email Correspondence
  • Scheduling
  • Online Research
  • Critical Thinking
  • Client Billing
  • Adaptable
  • Quick Learner

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Additional Information

Obtained Life Insurance License - April 2022

Timeline

Server

District Kitchen And Cocktails
07.2023 - Current

Legal Assistant

Aranda Law Firm
10.2022 - 06.2023

Guest Service Associate

European Wax Center
06.2018 - 10.2022

Sales Associate

Oshkosh Big'Osh
11.2017 - 06.2018

BBA - Marketing

The University of Texas At El Paso

High School Diploma -

Canutillo High School

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Jayleen Camila Ibarra