JAYLEN BARACKMAN
Freelancer
Huntington Beach,CA
Summary
Highly motivated, independent worker looking to expand into more remote work. Detail oriented professional willing to go the extra mile to assist with problem solving and making sure the work exceeds expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FRONT DESK RECEPTIONIST
ERND Performance Center
08.2021 - Current
- Monitored check in process of over 50 guests daily to support customer satisfaction
- Assisted with completion of forms or sign-in procedures
- Established and maintained good communications with personnel and clientele
- Maintained cleanliness and organization of gym floor and ammenities
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
PERSONAL TRAINER
ERND Performance Center
01.2021 - Current
- Assessed client fitness levels and created individualized plans
- Formed relationships with members and guests to help pursue total body care goals
- Built client base of over 35 clients by conducting orientations and providing personal training sessions
- Currently providing exclusively online services
- Responsible for personal content creation and caption writing
- Generates leads on daily basis to form relationships with to offer services
Freelancer
Integrative Impact LLC
01.2016 - Current
- Collaborated with clients to define project requirements and deliverables.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Researched and entered data from over 100 community colleges into spreadsheets for sales purposes
- Created digital content for advertising purposes
- Performed copywriting duties to ensure articles have good flow and brand voice
PERSONAL TRAINING MANAGER
Crunch Fitness
11.2020 - 07.2022
- Sold both high and low ticket personal training plans/packages to clients to hit sales targets and improve KPIs, Assigned, prioritized, and delegated tasks and responsibility to departmental
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Called over 30 cold, warm, and hot leads per day to set up consultations with myself or another trainer based on their needs
- Co-managed gym social media page and help come up with content ideas and strategies
CASHIER
Leaves Cafe
10.2018 - 12.2020
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Enforced store safety and cleanliness standards, reducing hazards
- Maintained cash accuracy by working with supervisor to correct errors
- Developed strong customer relationships to support satisfaction and loyalty
- Resolved and de-escalated issues to address customer concerns
- Helped take care of over 100 customers daily
Education
Some College (No Degree) -
Golden West College
Huntington Beach, CAHigh School Diploma -
Edison High School
Huntington Beach, CA06.2020
Skills
- Social Perceptiveness
- Team Collaboration
- Customer Assistance
- Verbal and Written Communication
- Team Leadership
- Brand Management
- Business Planning
- Sales and Marketing
- Lead Generation
- Customer Relationship Management
- Client Engagement
- Attention to Detail
- Self-Motivated
- Teamwork and Collaboration
- Analytical and Critical Thinking
Certification
- CPT - Certified Personal Trainer
- CSNS - Certified Sports Nutrition Specialist
- First Aid and AED Certified
Timeline
FRONT DESK RECEPTIONIST
ERND Performance Center
08.2021 - Current
PERSONAL TRAINER
ERND Performance Center
01.2021 - Current
PERSONAL TRAINING MANAGER
Crunch Fitness
11.2020 - 07.2022
CASHIER
Leaves Cafe
10.2018 - 12.2020
Freelancer
Integrative Impact LLC
01.2016 - Current
Some College (No Degree) -
Golden West College
High School Diploma -
Edison High School
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