Summary
Work History
Education
Skills
Timeline
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Jaylen Beckham

Charlotte

Summary

Dynamic and results-driven professional with a strong work ethic and proven leadership skills, honed as a Lead Cabin Attendant at Jet Stream. Achieved high customer satisfaction through personalized service and implemented training techniques that boosted team performance. Expertise in passenger assistance and emergency procedures ensures a safe and enjoyable travel experience.

Work History

Lead Cabin Attendant

Jet Stream
  • Achieved high levels of customer satisfaction ratings consistently through attentive service delivery focused on meeting individual needs of each passenger.
  • Provided personalized attention to VIP clients, ensuring their comfort and satisfaction throughout the flight experience.
  • Implemented new training techniques that improved overall team performance and increased employee retention rates within the department.
  • Collaborated with other departments, such as catering and maintenance, to ensure seamless integration of services for a superior passenger experience.

Wheelchair Agent

Prospect
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
  • Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.

Carowinds Theme Park

Ride Attendant
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Package Handler

UPS
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Education

Harding University High School
Charlotte, NC

Skills

  • Food handling
  • Team management
  • Passenger assistance
  • Baggage handling
  • Flight safety
  • Emergency procedures
  • Strong leadership
  • Strong work ethic
  • Teamwork and cooperation
  • Attention to detail
  • Multitasking and organization

Timeline

Lead Cabin Attendant

Jet Stream

Wheelchair Agent

Prospect

Carowinds Theme Park

Ride Attendant

Package Handler

UPS

Harding University High School

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Jaylen Beckham