Jaylen Brown
Summary
Detail-oriented HVAC Service Technician with extensive experience in residential and light commercial HVAC installation, maintenance, and troubleshooting. Proficient in diagnosing heating and cooling systems, performing seasonal maintenance, and delivering exceptional customer service. Offers leadership expertise as an Assistant Manager/Shift Lead, with a solid background in employee supervision and training.
Overview
1
1
Certification
6
6
years of professional experience
Work History
HVAC Service Technician
RJR Electric Heating & Air
Burlington, NC
08.2026 - Current
- Install, service, maintain, and troubleshoot residential and light commercial HVAC systems.
- Diagnose and troubleshoot HVAC systems that are experiencing heating or cooling problems.
- Performed seasonal heating and cooling maintenance, ensuring systems operated safely and efficiently for optimal customer satisfaction.
- Inspect equipment, identify faulty components or system issues, and assist with the necessary repairs and adjustments to restore proper operation.
- Checked refrigerant systems for proper operation, pressure, and potential leaks, helping to prevent system failures and ensuring compliance with safety standards.
- Worked on PTAC units as well as mini split systems.
- Assisted in installation of heat pumps, gas furnaces, air conditioners, condensers, air handlers, and ductwork, contributing to timely project completion.
- Work safely with electrical, mechanical, gas, and refrigerant-related HVAC equipment.
- Gained familiarity with local codes and regulations related to HVAC services.
HVAC Service Technician
Mebane Air Inc
Mebane, NC
06.2024 - 08.2026
- Troubleshot heating and cooling issues using diagnostic tools to ensure optimal system performance.
- Performed maintenance tasks by cleaning and replacing air filters, contributing to improved air quality and system efficiency.
- Provide professional and courteous customer service while performing HVAC installations, maintenance, troubleshooting, and repairs.
- Document service work, maintenance performed, equipment issues, and parts that may require replacement.
- Communicate with customers to understand heating and cooling concerns and gather information about system performance and issues.
- Coordinated with team members to streamline workflow during HVAC installations, enhancing overall project completion times.
Assistant Manager
Autobell Car Wash Inc
Burlington, NC
01.2021 - 06.2024
- Led and supervised employees during assigned shifts, delegated tasks, and ensured team members stayed productive and on schedule.
- Exhibited leadership and teamwork, effectively communicating in a fast-paced customer service environment.
- Provided professional customer service by answering questions, resolving complaints, and addressing customer concerns.
- Supported management in daily car wash operations, contributing to efficient facility performance and high-quality customer service.
- Assisted with opening and closing procedures, including preparing the facility for business and securing the location at the end of the shift.
- Operated and monitored car wash equipment to help ensure vehicles were cleaned safely and efficiently.
- Processed cash and credit card transactions accurately, adhering to company procedures and maintaining financial integrity.
Education
HVAC Associates
Alamance Community College
Graham, NC04-2025
Skills
- HVAC installation
- Air conditioning troubleshooting
- Refrigerant handling
- Diagnostic analysis
- System maintenance
- Equipment inspection
- Customer relationship management
- Problem solving
Certification
- EPA Refrigeration Certification
Timeline
HVAC Service Technician
RJR Electric Heating & Air
08.2026 - Current
HVAC Service Technician
Mebane Air Inc
06.2024 - 08.2026
Assistant Manager
Autobell Car Wash Inc
01.2021 - 06.2024
HVAC Associates
Alamance Community College