Summary
Overview
Work History
Education
Skills
Timeline
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Jaylen Douglas

Sarasota

Summary

Dynamic and results-driven professional with extensive experience at as a Warehouse Order Selector. Proven ability to exceed performance metrics through effective teamwork and attention to detail. Quick learner, Skilled in pallet jack operation and customer service, consistently enhancing order accuracy and workflow efficiency in fast-paced environments and keen ability to adapt to various scenarios.

Overview

6
6
years of professional experience

Work History

Warehouse Order Selector

Publix
04.2024 - 05.2025
  • Operated pallet jacks and forklifts to efficiently transport products within warehouse environment.
  • Accurately picked and packed orders based on customer specifications and inventory needs.
  • Maintained cleanliness and organization of work area to adhere to safety standards.
  • Assisted in inventory counts, ensuring accurate stock levels and minimizing discrepancies.
  • Collaborated with team members to optimize workflow and enhance order fulfillment efficiency.
  • Learned proper handling techniques for various materials, ensuring compliance with safety protocols.
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.

Merchandiser Lead

Keurig Dr Pepper, Inc.
02.2023 - 01.2024
  • Oversaw daily merchandise presentation and stock organization to optimize customer experience.
  • Trained and mentored team members on inventory management and visual merchandising standards.
  • Collaborated with cross-functional teams to implement promotional displays and seasonal layouts.
  • Analyzed sales trends to adjust merchandise assortments, enhancing product visibility and accessibility.
  • Streamlined stock replenishment processes, reducing downtime during peak shopping hours.
  • Assisted in inventory audits, ensuring accuracy and compliance with company policies.
  • Developed strong relationships with vendors to secure competitive pricing and timely delivery of products.

Rental Car Cleaner

SRQ Airport
06.2022 - 03.2023
  • Cleaned and maintained rental vehicles to ensure high-quality presentation for customers.
  • Conducted thorough inspections of vehicles to identify cleaning needs and potential damages.
  • Operated industrial cleaning equipment, including vacuums and pressure washers, efficiently and safely.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
  • Collaborated with team members to improve workflow efficiency during peak rental periods.
  • Trained new staff on proper vehicle cleaning procedures and safety protocols.

Customer Service Representative

Walgreens
10.2021 - 05.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders and returns efficiently using CRM systems to enhance customer satisfaction.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Followed up with customers post-interaction to ensure resolution satisfaction and build loyalty.
  • Collaborated with cross-functional teams to address customer needs and streamline processes.

Concessions Worker

Regal Cinemas
08.2019 - 08.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of concession areas to enhance customer experience.
  • Assisted in inventory management, ensuring stock levels met operational demands.
  • Trained new team members on product offerings and service standards.

Education

Bachelor of Arts - Graphic And Digital Design

Western Governors University
Salt Lake City, UT
05-2028

Sarasota High School
Sarasota, FL
06-2021

Skills

  • Heavy lifting
  • Stress tolerance
  • Hand-eye coordination
  • Time management
  • Team collaboration
  • Attention to detail
  • Quick learner
  • Motivated team player
  • Dependable and reliable
  • Customer service
  • Critical thinking
  • Goal setting and prioritization
  • Pallet jack operation
  • Warehouse safety procedures

Timeline

Warehouse Order Selector

Publix
04.2024 - 05.2025

Merchandiser Lead

Keurig Dr Pepper, Inc.
02.2023 - 01.2024

Rental Car Cleaner

SRQ Airport
06.2022 - 03.2023

Customer Service Representative

Walgreens
10.2021 - 05.2022

Concessions Worker

Regal Cinemas
08.2019 - 08.2020

Bachelor of Arts - Graphic And Digital Design

Western Governors University

Sarasota High School