Jaylen Haas
Cincinnati ,Ohio
Summary
Driven and compassionate professional with a diverse background in customer service and behavioral therapy, notably at Hopebridge. Excelled in promoting positive behavior changes and building strong relationships, leveraging skills in organization and sales expertise. Achieved significant client progress through data-driven strategies and effective communication, demonstrating a blend of hard and soft skills essential for dynamic environments. Outgoing and compassionate, bringing solid understanding of behavioral principles and data collection techniques. Proficient in developing and implementing behavior intervention plans to support individual needs. Dedicated to fostering positive outcomes and enhancing quality of life for individuals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Clerk
Regina Bakery
Cincinnati, OH
04.2022 - Current
- Developed strong relationships with customers, driving repeat business and loyalty.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Opened and closed store by balancing cash registers and receipts.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
- Managed inventory to ensure optimal product availability for meeting customer needs.
Registered Behavior Technician
Hopebridge
Mason, OH
06.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Supported client using principles of applied behavior analysis.
Server
Skyline Chilli
Cincinnati, OH
12.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor In Science Of Psychology - Psychology
Capella University
Minneapolis, MNHigh School Diploma -
Mercy McAuley High School
Cincinnati, OH05.2024
Skills
- Goal oriented
- Cash register operation
- Organization
- Sales expertise
- Product knowledge
- Cash handling
Certification
- Registered Behavior Technician
Timeline
Registered Behavior Technician
Hopebridge
06.2024 - Current
Server
Skyline Chilli
12.2022 - 02.2024
Sales Clerk
Regina Bakery
04.2022 - Current
Bachelor In Science Of Psychology - Psychology
Capella University
High School Diploma -
Mercy McAuley High School
Similar Profiles
Bella WainscottBella Wainscott
Cashier/Sales Associate at Regina BakeryCashier/Sales Associate at Regina Bakery
Olivia MasomeraOlivia Masomera
Cashier at Regina PizzaCashier at Regina Pizza
Alyssa StankewichAlyssa Stankewich
Medical Office Assistant at Regina Medical CentreMedical Office Assistant at Regina Medical Centre