Jaylen Hicks
Jonesboro,GA
Summary
Results-driven Data Center Technician skilled in hardware troubleshooting, network installation, and data center optimization. Enhanced operational efficiency through effective training and collaboration. Strong analytical and problem-solving abilities demonstrated in high-pressure environments, ready to support organizational goals and drive success.
Overview
3
3
years of professional experience
Work History
Data Center Technician
Teamlinx
Fayetteville, Georgia
03.2025 - 08.2026
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Utilized diagnostic tools to optimize equipment performance through precise testing and adjustments.
- Installed, set up, and repaired devices and system components.
- Developed cabling layouts and executed installations throughout buildings to meet project specifications.
- Operated hand and power tools for cable installation and troubleshooting tasks.
- Collaborated with team members to ensure timely project completion.
Cable Technician
IES Communications
Social Circle, Georgia
04.2023 - 03.2025
- Executed installation of cable systems, including coaxial and fiber optics, ensuring quality service delivery.
- Installed network devices such as routers, switches, amplifiers, and splitters for comprehensive connectivity solutions.
- Performed troubleshooting of cable service issues swiftly to uphold service standards.
- Utilized diagnostic tools to assess equipment performance and make necessary adjustments.
- Collaborated with team members to streamline installation processes, ensuring timely project completion.
- Developed comprehensive cabling plans to optimize installation workflow throughout buildings.
- Trained new technicians on efficient installation techniques, promoting consistency in service quality.
- Maintained all tools in optimal condition to support reliable operations.
AV Technician
Corporate AV Labor
Atlanta, Georgia
02.2024 - 01.2025
- Set up and operated audio visual equipment for corporate events and live functions, ensuring high-quality presentations.
- Collaborated with event coordinators to determine and fulfill specific audio visual requirements, enhancing overall event experience.
- Provided on-site technical support during corporate conferences and functions.
- Installed, configured, tested, and maintained audio visual equipment per industry standards.
- Conducted regular maintenance on AV systems, ensuring optimal functionality and minimizing downtime during events.
- Organized cabling infrastructure efficiently while adhering to best practices.
- Compressed, digitized, and duplicated audio and digital files for accessibility.
- Ensured compliance with safety regulations during electrical equipment handling.
- Monitored and repaired range of equipment, including audio, video and video conferencing systems.
Education
Diploma in Electronics Engineering Technology - Electronics Technology
Georgia Piedmont Technical College
Clarkston, GA03-2027
High School Diploma -
Newton High School
Covington, GA05-2022
Skills
- Cable management
- Network installation
- Network troubleshooting
- Hardware troubleshooting
- Diagnostic testing
- Installation repair
- Structured cabling
- Fiber optics knowledge
- Low-voltage cabling expertise
- Data center operations
- Equipment testing
- Service quality monitoring
- Performance monitoring techniques
- Infrastructure monitoring
- Hardware maintenance
- Software troubleshooting
- Operating systems knowledge
- Connectivity troubleshooting
- Data management strategies
- Technical training
- Schematic interpretation
- electrical safety compliance
- Workplace safety standards
- Health and safety regulations compliance
- Power tools proficiency
- Adaptability
- Team collaboration
- Effective communication
- Problem resolution
- Attention to detail
- Time management
- Multitasking abilities
- Active listening skills
- Audio visual setup
- Audio visual production
- Performance monitoring
- Maintenance organization
- Workplace safety standards
- power tools and equipment proficiency
Timeline
Data Center Technician
Teamlinx
03.2025 - 08.2026
AV Technician
Corporate AV Labor
02.2024 - 01.2025
Cable Technician
IES Communications
04.2023 - 03.2025
Diploma in Electronics Engineering Technology - Electronics Technology
Georgia Piedmont Technical College
High School Diploma -
Newton High School