JAYLEN KAMARA
Atlanta,GA
Summary
Enthusiastic, courteous, highly-motivated individual seeking Process Assists Role. skilled customer service/warehousing professional with three years of experience; proficient in both oral and written communication; ability to work independently or as a member of a team.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
08.2024 - Current
- Learning Ambassador for Fluid load, problem solve (outbound, sort, and inbound)
- Trained in Inbound Support Services (ISS) and Damages (Damage Processing Tool)
- Partnered with other Area Managers, Process Assistant, and Operation Managers to ensure success of all newly trained associates and other building operations
- Damage land/ISS gate keeper - Ensuring proper protocol is done before AA drop off anything to destination location
- Fluid load ambassador - Ensuring success of all associates by analyzing learning curves
Clerk/Gatekeeper
Khuene Nagel
12.2022 - 07.2024
- Kept track and monitored customer orders
- Assigned work to order fillers
- Corrected orders with discrepancies to ensure customer satisfaction with sales
- Supervised floor when management was away
- Engaged in high-quality customer service
- Cross-trained in other departments to assist as needed
- Engaged in daily data entry, with the ability to type 30+ WPM
- Proper use of Microsoft Office products and applications to log data for daily reports
Cashier/Guest Service Representative
Target
01.2022 - 11.2022
- Greeted customers upon entry
- Ensured a positive attitude was demonstrated in all settings and situations
- Prioritized guest service support and engaged in proactive problem solving
- Used effective time management to meet customer needs as well as to ensure all tasks were completed accurately prior to shift’s end
- Communicated successfully with customers, management, and colleagues
Education
Core Content - sophomore
Columbus State University
Skills
- Ability to communicate both orally and in writing; skilled typist; experienced with data entry
- Skilled in prioritizing tasks to ensure effective time management
- Active listener with a desire to assist others in meeting expectations
Timeline
Learning Ambassador
Amazon
08.2024 - Current
Clerk/Gatekeeper
Khuene Nagel
12.2022 - 07.2024
Cashier/Guest Service Representative
Target
01.2022 - 11.2022
Core Content - sophomore
Columbus State University