John Larry
Fairmont,WV
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Walmart
06.2020 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Team Lead
Walmart
06.2019 - 06.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Department Manager
Walmart
11.2016 - 08.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Assistant Store Manager
Walmart
08.2018 - 06.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Inventory Associate
Walmart
06.2014 - 11.2016
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
Education
Bachelor of Arts - Business Administration And Management
Fairmont State University
Fairmont, WV06.2018
Associate of Arts - Communication Studies
Fairmont State University
Fairmont, WV06.2018
Skills
- Sales Promotion
- Employee Scheduling
- Business Growth Initiatives
- Sales Expertise
- Hiring and Training
- Customer Service
- Vendor Management
- Performance Monitoring and Evaluation
- Leadership
- Staff Supervision
Timeline
Assistant Store Manager
Walmart
06.2020 - Current
Team Lead
Walmart
06.2019 - 06.2020
Assistant Store Manager
Walmart
08.2018 - 06.2019
Department Manager
Walmart
11.2016 - 08.2019
Inventory Associate
Walmart
06.2014 - 11.2016
Bachelor of Arts - Business Administration And Management
Fairmont State University
Associate of Arts - Communication Studies
Fairmont State University