Dedicated professional with a successful track record of improving operational efficiency and driving business growth. Excels in detail-oriented work. Seeking leadership opportunities to contribute to quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Jersey Mike’s Subs
North Haledon, New Jersey
11.2023 - Current
Train and develop staff in food preparation, customer service, and safety protocols to ensure the highest quality standards.
Assist in inventory control, ordering supplies, and maintaining optimal stock levels to meet customer demand.
Create employee schedules, manage time-off requests, and allocate tasks to ensure efficient and productive shifts.
Monitor food quality, presentation, and adherence to safety and sanitation regulations.
Handle customer inquiries, concerns, and complaints, providing excellent service and solutions to maintain customer satisfaction.
Conduct cash managing procedures, balance cash registers, and prepare daily deposits with accuracy.
General Manager
Jersey Mike’s Subs
Wyckoff, New Jersey
07.2022 - 11.2023
Train and develop staff in food preparation, customer service, and safety protocols to ensure the highest quality standards.
Assist in inventory control, ordering supplies, and maintaining optimal stock levels to meet customer demand.
Create employee schedules, manage time-off requests, and allocate tasks to ensure efficient and productive shifts.
Monitor food quality, presentation, and adherence to safety and sanitation regulations.
Handle customer inquiries, concerns, and complaints, providing excellent service and solutions to maintain customer satisfaction.