Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Lifeguard
Carolina Pool Management
04.2020 - 08.2021
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Provided friendly customer service to guests and addressed concerns.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Promoted water safety awareness with educational presentations to community groups.
Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Proven ability to learn quickly and adapt to new situations.
Educated patrons on safety protocols and enforced safety rules.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Responded to patron incidents in professional and timely manner.
Responded to emergency situations in a timely, efficient manner.
Learned but needs to be recertified in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.