Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jaylen McMillian

Summary

A dynamic leader and effective communicator with proven expertise in team leadership and problem-solving. Excelled at Buffalo Wild Wings by enhancing customer satisfaction and fostering staff development. Skilled in cash handling and mentoring, demonstrating a positive attitude and a fast-learning capability. Achieved significant improvements in productivity and team cohesion.

Overview

3
3
years of professional experience

Work History

Shift Leader

Buffalo Wild Wings
12.2023 - Current
  • Trained new employees on daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Trainer

Culver's Restaurant
12.2021 - 05.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

Sales Associate

Kohls Department Store
03.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Degree - General Studies , Marketing

Ivy Tech Community College of Indiana
Indianapolis, IN
06-2027

High School Diploma -

Lawrence North
Indianapolis, IN
06-2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Fast learner

Interests

  • Blogging/Vlogging
  • Fashion and Style
  • Personal Development and Self-Improvement
  • Gym Workouts
  • Video Gaming

Timeline

Shift Leader

Buffalo Wild Wings
12.2023 - Current

Sales Associate

Kohls Department Store
03.2022 - 04.2023

Trainer

Culver's Restaurant
12.2021 - 05.2023

No Degree - General Studies , Marketing

Ivy Tech Community College of Indiana

High School Diploma -

Lawrence North
Jaylen McMillian