Jaylen Reed
Cibolo
Summary
Driven and dependable college student pursuing a degree in Recreation and Sports Management with a minor in Social Work. Experienced in sports officiating, customer service, and team-oriented environments requiring strong communication, leadership, and decision-making skills. Proven ability to maintain professionalism under pressure, resolve conflicts effectively, and create positive experiences for participants and guests. Recognized for a strong work ethic, adaptability, and commitment to personal and professional growth while consistently contributing to team success.
Overview
2
2
years of professional experience
Work History
Basketball Official
Texas State University-Intramurals
San Marcos, TX
01.2026 - Current
- Officiated basketball games, ensuring adherence to rules and regulations.
- Evaluated player performance and maintained game integrity through effective communication.
- Managed game timing and scorekeeping, enhancing overall event organization.
- Collaborated with fellow officials to address on-court disputes and maintain fairness.
- Provided constructive feedback to players, fostering sportsmanship and improvement.
- Adapted quickly to dynamic gameplay situations, demonstrating strong decision-making skills.
- Maximized player understanding of rules through clear explanations and demonstrations as needed during games.
- Upheld high standards of sportsmanship among players through consistent enforcement of conduct-related rules during games.
Cashier
Schlitterbahn Waterpark New Braunfels
New Braunfels, TX
02.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance throughout shifts to ensure financial integrity.
- Assisted with inventory management by restocking merchandise and organizing displays.
- Collaborated with team members to streamline checkout procedures during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Court Monitor
Urban Air Trampoline Park
Windcrest, TX
03.2024 - 06.2024
- Assisted in maintaining a clean and safe environment for guests and staff during events.
- Monitored court activities to ensure compliance with safety regulations and operational protocols.
- Observed participant behavior to identify potential hazards, reporting incidents promptly to management.
- Enforced facility rules consistently to enhance guest experience and promote safety standards.
- Collaborated with team members to implement safety drills, enhancing response readiness during emergencies.
- Kept games moving by maintaining game rules and managing game conflicts.
- Contributed to a positive court environment by addressing concerns of courtroom participants and maintaining a calm, respectful atmosphere during proceedings.
Education
Bachelor of Science - Recreation And Sports Management
Texas State University
San Marcos, TX05.2029
High School Diploma -
Byron P. Steele II
Cibolo, TX05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
ACTIVITIES & INVOLVEMENT
Basketball Intramural Team Member, Texas State University Basketball Intramural Team Member, Texas State University
Timeline
Basketball Official
Texas State University-Intramurals
01.2026 - Current
Cashier
Schlitterbahn Waterpark New Braunfels
02.2025 - 08.2025
Court Monitor
Urban Air Trampoline Park
03.2024 - 06.2024
Bachelor of Science - Recreation And Sports Management
Texas State University
High School Diploma -
Byron P. Steele II