Jaylen Robinson
Philadelphia,PA
Summary
Dependable Professional experienced in education support and customer service. Achieved enhanced learning outcomes through accurate documentation and safety compliance. Focused on maintaining strong customer relationships while managing responsibilities in fast-paced environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Paraprofessional
GHR Healthcare
Philadelphia, USA
01.2025 - Current
- Support students individually and in small groups by reinforcing learning and skills outlined in their Individualized Education Programs (IEPs).
- Assist teachers with preparing instructional materials, organizing the classroom, and managing daily activities.
- Document students' academic and behavioral progress through written and digital reports during and after the school day.
City Carrier Assistant
USPS (United States Postal Service)
Philadelphia, USA
06.2024 - 01.2025
- Delivered and collected mail on foot and by vehicle within a designated city route.
- Maintained positive customer relations while following postal regulations, route requirements, and scheduled delivery procedures.
Aircraft Fueler
Menzies Aviation
Philadelphia, USA
02.2021 - 12.2022
- Safely connected fueling equipment and tanker equipment to aircraft and completed aircraft fueling procedures.
- Completed fuel transaction documentation accurately for pilots and Operations Management.
- Performed daily quality-control checks on fueling equipment and used basic mathematics to track fuel inventory and usage.
Order Fulfillment Clerk
Home Depot
Wyncote, USA
05.2021 - 12.2021
- Fulfilled and delivered online purchase orders to customers while providing consistent customer service.
- Greeted and assisted customers with questions and concerns regarding purchases.
- Operated forklifts and pallet jacks to retrieve larger and heavier merchandise for customer orders.
Service Valet
Mercedes-Benz
Fort Washington, USA
12.2020 - 02.2021
- Greeted customers and processed paperwork and service orders.
- Directed customers to check-in and waiting areas and transported vehicles to the maintenance area.
- Performed interior and exterior vehicle detailing before returning vehicles to customers or the display lot.
Inventory Management Associate
UPS
Horsham, USA
09.2020 - 12.2020
- Tracked and maintained loading and unloading of approximately 200-400 packages arriving at or departing the facility.
- Worked with the production and loading management team to efficiently handle packages and products of varying sizes and weights.
Landscaper
Mario's Landscaping
Philadelphia, USA
06.2019 - 09.2020
- Maintained customers' yards, gardens, and other landscaped areas.
- Mowed lawns; trimmed bushes, trees, and hedges; planted flowers; and applied soil and fertilizers.
- Maintained clean work areas and removed debris after completing landscaping services.
Education
Residential and Commercial Electrician - Trade School
Orleans Technical College
Philadelphia, PAHigh School Diploma -
Northeast High School
Philadelphia, PASkills
- Individualized education programs
- Customer Service
- Document management
- Regulatory compliance
- Order processing
- Forklift operation
- Vehicle operation
- Inventory management
- Basic Mathematics
- Team Collaboration
Certification
Driver's License
Timeline
Paraprofessional
GHR Healthcare
01.2025 - Current
City Carrier Assistant
USPS (United States Postal Service)
06.2024 - 01.2025
Order Fulfillment Clerk
Home Depot
05.2021 - 12.2021
Aircraft Fueler
Menzies Aviation
02.2021 - 12.2022
Service Valet
Mercedes-Benz
12.2020 - 02.2021
Inventory Management Associate
UPS
09.2020 - 12.2020
Landscaper
Mario's Landscaping
06.2019 - 09.2020
Residential and Commercial Electrician - Trade School
Orleans Technical College
High School Diploma -
Northeast High School