Dynamic and adaptable professional with a proven track record of enhancing customer satisfaction and streamlining operations across various roles, including a notable tenure at Mr. Jims Pizza. Excelled in GPS route planning and effective communication, significantly improving delivery efficiency. Demonstrates exceptional organization skills and a courteous demeanor, ensuring high levels of customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Mr. Jims Pizza
09.2024 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Nanny
Haley Kelley
06.2023 - 04.2024
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Played games, worked on puzzles, and read books to young children.
Nanny
Amanda Wonnacott
06.2023 - 04.2024
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Played games, worked on puzzles, and read books to young children.
Nanny
Scott Dewar
06.2023 - 04.2024
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Played games, worked on puzzles, and read books to young children.
Teacher
Kalyn’s Day Learning Center
09.2021 - 06.2023
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Logans Roadhouse
Lead Line Cook
05.2021 - 09.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Assistant Manager
Claire’s
10.2020 - 05.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Key Holder/ Assistant Manager
Dollar General Distribution Center
05.2019 - 10.2020
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Managed store personnel by delegating tasks and supervising daily operations.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Increased store sales by creating visually appealing merchandise displays and product placements.
Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Waitress
Mas Salsa
05.2018 - 10.2018
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Courtesy Clerk
Brookshires
03.2017 - 07.2018
Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Diploma -
Poolville High School
Poolville, TX
06.2020
Skills
Dependable and reliable
Time management skills
Loading and unloading
GPS and route planning
Order picking and processing
Map reading and navigation skills
Delivery recordkeeping
Advanced planning
Sales strategy development
Courteous and polite demeanor
Point of sale system
Exceptional written and verbal communication skills
Excellent sense of direction
Multitasking
Problem-solving abilities
Multitasking Abilities
Reliability
Safety Procedures
Team building
First Aid Certified
Conflict Resolution
Professionalism
Record-keeping
Time management abilities
Adaptability
Emergency Response
Problem-solving aptitude
Stress Management
Vehicle cleaning
Serve customers
Sell products
Prioritization skills
Communication Skills
Exceptional Organization Skills
Timeline
Delivery Driver
Mr. Jims Pizza
09.2024 - Current
Nanny
Haley Kelley
06.2023 - 04.2024
Nanny
Amanda Wonnacott
06.2023 - 04.2024
Nanny
Scott Dewar
06.2023 - 04.2024
Teacher
Kalyn’s Day Learning Center
09.2021 - 06.2023
Logans Roadhouse
Lead Line Cook
05.2021 - 09.2021
Assistant Manager
Claire’s
10.2020 - 05.2021
Key Holder/ Assistant Manager
Dollar General Distribution Center
05.2019 - 10.2020
Waitress
Mas Salsa
05.2018 - 10.2018
Courtesy Clerk
Brookshires
03.2017 - 07.2018
Diploma -
Poolville High School
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