Summary
Overview
Work History
Education
Skills
Timeline
jury duty
Generic

Jaylen Steen

Chicago,IL

Summary

Dedicated professional with experience at Advocate Lutheran General Hospital, excelling in compassionate patient interactions and safety protocols. Proven ability to enhance patient experiences through effective communication and emotional support. Skilled in mobility assistance and staff coordination, fostering teamwork to ensure efficient care delivery. Committed to maintaining high standards of professionalism and ethics.

Overview

7
7
years of professional experience

Work History

Patient Transporter

Advocate Lutheran General Hospital
02.2022 - Current
  • Transports patients safely to various departments, ensuring comfort and care during transit.
  • Assists nursing staff with patient mobility needs, enhancing overall patient experience.
  • Maintains cleanliness and organization of transport equipment and patient areas.
  • Communicates effectively with healthcare teams to coordinate timely patient transfers.
  • Adheres to safety protocols, minimizing risks during patient transport operations.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Maintained strict hygiene standards in transport equipment, contributing to infection control.
  • Enhanced patient experience by providing empathetic support and communication during transport.
  • Enhanced patient and staff satisfaction with friendly and professional demeanor during interactions.

Cashier

Jewels Osco
03.2018 - 01.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer through diligent counting and reconciliation.
  • Resolved customer inquiries promptly, enhancing overall satisfaction.
  • Assisted in training new cashiers on register operations and service standards.
  • Managed inventory levels by restocking merchandise and organizing displays effectively.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Uplift Community Highschool
900 W Wilson

Skills

  • Compassionate patient interactions
  • Expertise in patient safety protocols
  • Patient confidentiality
  • Customer service
  • Professionalism and ethics
  • Equipment moving
  • Mobility assistance
  • Emotional support
  • Specimen collection
  • Staff coordination
  • Medical terminology
  • Heavy lifting
  • Critical thinking
  • Emergency response
  • Communication

Timeline

Patient Transporter

Advocate Lutheran General Hospital
02.2022 - Current

Cashier

Jewels Osco
03.2018 - 01.2021

Uplift Community Highschool

jury duty

First ever experience in a court room for a civil trial, it was a 5 day trial, with lots of evidence and it was a honor I got my certificate and got payed.

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