Jaylen Suttles
Garland,TX
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I also have a willingness to take on added responsibilities to meet team goals and expectations. A well-qualified employee with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Footlocker
11.2021 - Current
- Responsible for coordinating the sales department, ensuring sales quotas are reached
- Performed various functions, including customer service, cashiering, and store operations, merchandising
- Unloaded merchandise from trucks and placed them on sales floor following company standard procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Dispatch Supervisor
B & W Cartage / CWS Trucking
09.2022 - 12.2023
- Monitored direct pickup and delivery of freight in an efficient manner.
- Maintained updated and detailed records of calls in physical and electronic database.
- Maintained meticulous employee records to accurately track attendance and productivity.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Executive Office Assistant
Continuum Of Care Network Of NWI
02.2021 - 05.2022
- Provided ongoing administrative support to senior executives, driving organizational success through the management of daily operational and special projects
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email, and faxes.
Mail Sorter
United Parcel Service
09.2019 - 03.2020
- Loaded letters onto processing equipment, removed non-processable letters, and maintained continuous sorting feed.
- Evaluated mail trays to determine proper placement.
- Reviewed incoming mail for proper date, postage, and barcode scans.
- Diagnosed unclear or unrecognized barcodes, documenting and communicating errors before resolving issues.
- Used automated mail processing equipment to sort and collate mail.
Warehouse Associate
American Freight & Furniture
01.2020 - 03.2020
- Assisted in the shipping, receiving and assembly of furniture in the warehouse
- Loaded and unloaded delivery vehicles
- Accepted delivery of inventory
- Inspected inventory for damage and faults
- Communicated errors to relevant parties.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
Summer Intern
Community Advocates of Northwest Indiana
06.2019 - 08.2019
- Represented CANI at public hearings about issues affecting people with different health conditions
- Assisted with outreach and presentations for CANI at health fairs
- Tracked outcomes including people served in a monthly report of accomplishments.
Skills
- Department Oversight
- Stock Management
- Business Development
- Store Organization
- Customer Relations
- POS Systems
- Issue Resolution
- Store Opening and Closing
- Sales Expertise
Timeline
Dispatch Supervisor
B & W Cartage / CWS Trucking
09.2022 - 12.2023
Assistant Store Manager
Footlocker
11.2021 - Current
Executive Office Assistant
Continuum Of Care Network Of NWI
02.2021 - 05.2022
Warehouse Associate
American Freight & Furniture
01.2020 - 03.2020
Mail Sorter
United Parcel Service
09.2019 - 03.2020
Summer Intern
Community Advocates of Northwest Indiana
06.2019 - 08.2019