Jaylen Thatcher

• Landscaping: Performed landscaping and maintaining the grounds of the Mashomack Country club property
• Serving: Assisted in serving members promptly with focused attention to customer needs
• Problem Solving: Utilized critical problem solving skills to complete open ended tasks when superiors were occupied
• Foresting: Assisted in foresting and the removal of trees across the property
• Event set up: Tasked with assisting in multiple 100+ person event set up and break down in high pressure stressful situations

• Customer service: Provide service to over 10s of patrons daily by greeting them warmly, addressing inquiries, providing insight on various facility policies/offerings, and resolving issues promptly and professionally.
• Membership management. Assisted in helping patrons in purchase memberships, obtain access to the facility, and when needed performed security checks.
• Patron Safety: Responsible for patron supervision, ensuring the proper use of gym equipment, and enforcing that all patrons observe university and departmental policies.
• Maintenance: Tasked with the upkeep and cleaning of The John Wooden Center including laundry of towels and machine upkeep

• Developed and Launched Camp: Contributed to the establishment and daily operations of a summer camp for youth basketball development.
• Program development: Created engaging and age-appropriate training modules focusing on skill development, teamwork, and sportsmanship.
• Evaluation & Improvement: Implemented feedback systems and performance metrics to continually assess and enhance camp operations and camper development.

• Safety Oversight: Monitored pool areas and surrounding environments to ensure the safety and well-being of all guests, proactively preventing accidents
• Facility maintenance: caretaker of pool area, involving cleaning and monitoring chlorine levels
• Camp assistance: Assisted in running the children's camp and providing supervision
• Skill proficiency: Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

• Adaptability: Adjusted quickly to changing environments for continued professionalism under pressure.
• Advertising: Promoted products and services by posing for commercials.
• Professionality: Remained focused, motivated and professional throughout long shoots and events.

Community service: 2 hours of community service every week.

• Recycling: collected and properly disposed recycling from across campus.
• Farming: Maintained campus garden and helped grow crops
• Zoo: Single handedly took care of the resident red wolves by feeding and cleaning their enclosure
• DEI: Co founded Break the bubble which was a club formed with the intention of bringing diversity equity and inclusion to campus through exposure and education
• Covid protection: Responsible for the cleaning and sterilization of our campus dining hall during global pandemic
• Human Development facilitator: Created and planned curriculum for sophomore health class tackling social, sexual and drug related issues
• Dorm Leader: Enforced school policies and advocated rules for around 40 students in the Burton boys dormitory working closely with faculty and other dorm leaders to form a safe and supportive environment.

• Assistant: Served as the right hand man to the CEO of the non-profit Edge Athletics
• Social Media operation: Tasked with the operation of multiple forms of social media in addition to operating all media such as recording the practices for prospect coaches
• Front desk supervision: Operated the front desk checking in athletes and creating relations with parents