Summary
Overview
Work History
Education
Skills
Timeline
SOFT SKILLS
Generic
Jaylen Thompson

Jaylen Thompson

Belleville,MI

Summary

Skilled trades professional with three years of hands-on experience across diverse projects, demonstrating strong proficiency in concrete work, customer service, and various general labor tasks. Recognized for reliability and a robust work ethic, consistently delivering high-quality results within tight deadlines. Committed to contributing to successful project outcomes and enhancing team performance through effective collaboration and dedication. Eager to leverage expertise to drive excellence in future endeavors and support organizational goals.

Overview

4
4
years of professional experience

Work History

Apprentice

Laborers’ International Union of North America (LiUNA) – Local 499
06.2022 - 07.2025
  • Performed drilling requirements for various construction projects.
  • Mixed mortar in preparation for Brick Layers to utilize.
  • Performed demolition and removal of building materials during construction process.
  • Ensured site was maintained and cleaned throughout all phases of construction.

Seasonal Service Worker

Wayne County Airport Authority
08.2024 - 03.2025
  • Conducted general ground maintenance at Detroit Metropolitan Airport – mowing, weed removal, etc.
  • Worked with the Airport Maintenance department to remove snow from airfield and landside areas to ensure pedestrian and passenger travel is not disrupted.
  • Cleaned and maintained fleet of over 25 vehicles.
  • Assisted Airport Maintenance Workers with various maintenance tasks around the airport.

Customer Care Specialist

Allied Universal Security Services
06.2024 - 01.2025
  • Resolved customer inquiries and complaints through effective communication and problem-solving skills.
  • Managed multiple customer accounts, ensuring accurate updates and timely responses to requests.
  • Collaborated with team members to enhance service delivery and improve customer satisfaction scores.
  • Trained new staff on company policies, procedures, and best practices for customer interaction.

Picker – Seasonal/Temp

Amazon
09.2022 - 11.2022
  • Matched products with merchandise description and prepared for shipment.
  • Delivering merchandise totes to various departments.
  • Worked collaboratively with team to meet fulfillment goals.

Receiving Dock Worker

Trinity Health System
11.2021 - 06.2022
  • Stocked food supply cabinets in patient tower and rooms within the hospital.
  • Delivered food trays to patients within the hospital.
  • Worked on tray line to prepare patient meals when requested.
  • Ensured all dishes and meal equipment was kept clean throughout the day.

Education

High School Diploma -

Lincoln High School
Ypsilanti, MI
01.2021

Skills

  • Power tool proficiency
  • Demolition
  • Facility maintenance
  • Grounds maintenance
  • Service excellence

Timeline

Seasonal Service Worker

Wayne County Airport Authority
08.2024 - 03.2025

Customer Care Specialist

Allied Universal Security Services
06.2024 - 01.2025

Picker – Seasonal/Temp

Amazon
09.2022 - 11.2022

Apprentice

Laborers’ International Union of North America (LiUNA) – Local 499
06.2022 - 07.2025

Receiving Dock Worker

Trinity Health System
11.2021 - 06.2022

High School Diploma -

Lincoln High School

SOFT SKILLS

  • Communication
  • Teamwork
  • Time Management

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