Jaylen Washington

Sales and Service Excellence:

• Provided exceptional sales and service, demonstrating deep product knowledge and enthusiasm for TTI brands through over 102 product trainings

Merchandising and Marketing Support:

• Maximized product sell-through through effective point-of-purchase merchandising and brand marketing support.

Relationship Building:

• Cultivated strong relationships with customers, management, and Home Depot associates to drive company sales.

Market Analysis and Training:

• Analyzed Over $3.5 million dollars worth of sales data and implemented insights from TTI training programs to optimize performance.

Product Education and Communication:

• Conducted engaging in-store product training sessions for retail staff, management, and customers.

Event Planning and Execution:

• Strategically planned and executed monthly demo events, store walks, and trade shows to showcase TTI products.

Market Knowledge:

• Developed comprehensive understanding of the competitive power tool market. This was done through effective analysis with partnering store Home Depot in order to convert consumers to company products.

AT&T, B2B Sales Representative

Prospecting and Client Relationship Management:

• Identified and qualified potential business clients using Salesforce, SAART, Ponder, and LinkedIn Sales Navigator.
• Established long-term client relationships driving significant monthly revenue through gross ads.

Sales Performance and Goal Attainment:

• Consistently exceeded competitive sales targets and high quotas through strategic planning, effective communication and consistent sales practices such as cold calling, following warm leads and customer referrals.

CRM Utilization and Record Management:

• Maintained accurate client records in AT&T's CRM and Salesforce program ensuring timely follow-up and personalized service.

Professional Development and Customer Support:

• Engaged in ongoing training to enhance sales skills and provide top-notch customer service.

New Business Development and Collaboration:

• Proactively pursued over 100 new business opportunities daily and fostered partnerships with prospective clients.

Reference:Jeronn Parker
Global Solutions Executive
ATT National Business
Phone: 972-269-1516
Email: jp132e@att.com

Cross-functional Collaboration:

• Collaborated with marketing and executive administration to develop and implement solutions aligned with yearly objectives.

Project Documentation and Risk Management:

• Documented project constraints, business impacts, and risks to ensure organizational preparedness.

Customer Communication and Retention:

• Provided timely information on promotions, products, and services, contributing to high customer retention.

Record-keeping and Analysis:

• Maintained up-to-date transaction records and analyzed data through CRM systems and Salesforce for effective reporting.

Talent Recruitment and Team Optimization:

• Assisted in recruiting top talent to optimize team productivity and effectiveness.

Process Improvement and Organizational Growth:

• Implemented process improvements through internship programs and customer activation agenda to enhance efficiency and support company growth.

Reference:Dannie Harden
Customer Relations Director
One United Bank
Phone: 310-779-8997
Email: Dharden@oneunited.com