Jaylen Williams
Memphis,TN
Summary
Dynamic Quality Lead Technician recognized for championing best practices in quality management. Known for strong attention to detail and effective team collaboration, consistently delivering measurable improvements in quality assurance processes and client satisfaction.
Overview
3
3
years of professional experience
Work History
Quality Lead Technician
TIC/Copperhead Solar
Marlin, TX
01.2024 - Current
- Maintained accurate records of all inspections, test, audits, and other relevant data for easy access during internal or external reviews.
- Streamlined quality assurance processes by developing and maintaining clear documentation for all procedures.
- Reduced defect rates by conducting through root cause analyses and implementing corrective actions.
- Championed best practices in quality management throughout the organization, leading by example in driving continuous improvement efforts.
- Establish strong relationships with clients to ensure satisfaction, and prompt resolution of any concerns or issues.
Electrical Helper
Blue Source Inc.
Dry Branch, GA
05.2023 - 01.2024
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other's skills and abilities.
- Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
- Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
- Organized supplies for ease of use at job sites and collected unused items at end of each project.
Education
High School Diploma -
Ridgeway High School
Memphis, TN05-2023
Skills
- Electrical and mechanical Installation
- Electrical testing
- Mechanical remediation
- Electrical troubleshooting
- Electrical design
Timeline
Quality Lead Technician
TIC/Copperhead Solar
01.2024 - Current
Electrical Helper
Blue Source Inc.
05.2023 - 01.2024
High School Diploma -
Ridgeway High School